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Public Tickets

ManuClaessens Can't edit pages due to WPBakery not workingClosed   Build - Construction & Carpentry WordPress Theme   Updated November 27, 2022 at 8:01pm   10 Most recent comment from Jelly Theme:I cannot login because of the error.Could you please send us ftp login/password/url to your website as a private message? iagom1 Can't import media from xmlClosed   Build - Construction & Carpentry WordPress Theme   Updated January 20, 2021 at 10:02am   2 Most recent comment from Jelly Theme:Hello,Could you try removing your current data and then import the .xml file from the archive from the attachment? aveslee Page Builder Not WorkingClosed   Build - Construction & Carpentry WordPress Theme   Updated July 22, 2020 at 5:07pm   8 Most recent comment from Jelly Theme:Please contact ThemeForest about the refund. aveslee Icons not loadingClosed   Build - Construction & Carpentry WordPress Theme   Updated July 22, 2020 at 8:53am   4 Most recent comment from Jelly Theme:Please check https://jellythemes.ticksy.com/ticket/2476768/#comment-12912716 aveslee Demo ImportClosed   Build - Construction & Carpentry WordPress Theme   Updated July 1, 2020 at 9:12am   6 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... Javier de jesus Consuegra Roldan bdca27b9-e020-4580-9ee9-c82407cf417eClosed   Build - Construction & Carpentry WordPress Theme   Updated September 12, 2019 at 6:56pm   2 Most recent comment from Jelly Theme:Hello,Have imported the demo data? Could you go to Themeforest > Account > Downloads > All Files & Documentation. Follow the installation guide.By following the guide you'll need to upload the xm ... Luisa Slider Page Image SizeClosed   Build - Construction & Carpentry WordPress Theme   Updated May 27, 2019 at 6:51pm   2 Most recent comment from Jelly Theme:Hello,Are you referring to 1500x400 image http://placehold.it/1500x400? If so please try 1920x720 or 2048x720. Jorge Renan Aliaga Torres Some words cannot be translated to spanishClosed   Build - Construction & Carpentry WordPress Theme   Updated May 1, 2019 at 8:38am   4 Most recent comment from Jelly Theme:Could you please re-send us wp-admin login/password and website url as a private message? This one stopped working https://jellythemes.ticksy.com/ticket/1979418/#comment-10075448 Jorge Renan Aliaga Torres How to configure portfolio like your theme demo?Closed   Build - Construction & Carpentry WordPress Theme   Updated April 25, 2019 at 9:25am   4 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else. Jorge Renan Aliaga Torres Slider images are not uploadedClosed   Build - Construction & Carpentry WordPress Theme   Updated April 18, 2019 at 8:51am   4 Most recent comment from Jelly Theme:Please check now with clean cache and let me know. Luisa How to Make Top Menu TransparentClosed   Build - Construction & Carpentry WordPress Theme   Updated February 13, 2019 at 10:23am   2 Most recent comment from Jelly Theme:Hello,Please add this to Appearance  > Customize > Additional CSS: body.overflowed {padding-top: 90px !important} bindingd Map issueClosed   Build - Construction & Carpentry WordPress Theme   Updated September 21, 2018 at 8:46am   3 Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password as a private message so I can test it on your site? As you can see it's working on our demo site: http://jellydemos.com/wordpress/build/uniform ... Armando Quintero Visual Composer issuesClosed   Build - Construction & Carpentry WordPress Theme   Updated November 23, 2017 at 9:36am   6 Most recent comment from Jelly Theme:Hi,Maybe you can help me know what is problem in your page? I don't see any problems in your page, but I can see some problems in console log, not sure what happen in your site.Please use private repl ... Carly ProjectsClosed   Build - Construction & Carpentry WordPress Theme   Updated July 18, 2017 at 5:58pm   2 Most recent comment from Jelly Theme:Hi, Please provide wp login and website url so I can try with myself.Please use private reply to send your information. Joelle Bohadana editing portfolio template.Closed   Build - Construction & Carpentry WordPress Theme   Updated December 29, 2016 at 8:18am   4 Most recent comment from Jelly Theme:Hi, Glad it’s working for you now. Do you still need my help?