Okay
  Public Ticket #1023881
Your live demo is down
Closed

Comments

  •  2
    Lukas Satin started the conversation
    January 17, 2017 at 12:55am

    All your links from XML Wordpress import cannot be fetched!



  •  850
    Jelly replied
    January 17, 2017 at 1:07pm

    Hi,

    We're updating it now, but we will need wait from envato check it. You can get the new demo data in attached file.

    Best Regards,
    Jelly Team

  •  2
    Lukas Satin replied
    January 17, 2017 at 8:03pm

    Hi, tried the new one and now there are even more errors:

    Failed to import post tag (100x)

    Failed to import (100x)


    Failed to import Media “sonorama”

    Failed to import Media “Captura de pantalla 2014-05-22 a las 14.35.37”
    Failed to import Media “fav-icon”
    Failed to import Media “thumb-news-01”
    Failed to import Media “thumb-news-03”
    Failed to import Media “thumb-news-04”
    Failed to import Media “thumb-news-05”
    Failed to import Media “thumb-news-06”
    Failed to import Media “thumb-news-07”
    Failed to import Media “disc-01”
    Failed to import Media “disc-02”
    Failed to import Media “disc-03”
    Failed to import Media “thumb-08”
    Failed to import Media “thumb-06”
    Failed to import Media “thumb-04”
    Failed to import Media “thumb-09”
    Failed to import Media “thumb-03”
    Failed to import Media “thumb-01”
    Failed to import Media “thumb-07”
    Failed to import Media “thumb-02”
    Failed to import Media “thumb-05”
    Failed to import Media “thumb-10”
    Failed to import Media “thumb-11”
    Failed to import Media “thumb-12”
    Failed to import Media “slider-01”
    Failed to import Media “slider-02”
    Failed to import Media “slider-03”
    Failed to import Media “1”
    Failed to import Media “blog02”
    Failed to import Media “blog3”
    Failed to import Media “_02”
    Failed to import Media “01”
    Failed to import Media “02”
    Failed to import Media “03”
    Failed to import Media “1”
    Failed to import Media “Giorgo by Moroder (Stellar Dreams Remix)”
    Failed to import Media “nightcrawler_genesis_feat-dana-jean-phoenix”



    Before the import I have chosen to download attachments as well and repost everything under my local WP account.

    FYI I downloaded the latest Wordpress, I'm running on localhost (Windows - XAMPP - PHP 5.6)

  •  850
    Jelly replied
    January 18, 2017 at 1:02pm

    Hi,

    I think the problem here because you tried our theme in localhost, in some case, it not working properly, maybe you can try it again in real host.

    Best Regards,
    Jelly Team

  •  2
    Lukas Satin replied
    January 19, 2017 at 6:46pm

    Ok, I'm trying it now. But setting up Wordpress installation on production server, where people are looking on the website is a very bad practice.

  •  2
    Lukas Satin replied
    January 19, 2017 at 8:00pm

    Okay, so on production server it is even worse as you cannot use set_time_limit and you get stuck with execution time limit. Anyway the list of errors is exactly the same, so I would expect your demo_content.xml is bad. BTW: Tried to download it from here three times.



  •  2
    Lukas Satin replied
    January 19, 2017 at 8:01pm

    Warning: set_time_limit() has been disabled for security reasons in /data/web/virtuals/152537/virtual/www/wp-content/plugins/wordpress-importer/wordpress-importer.php on line 89

    Failed to import post tag
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    Failed to import Media “disc-03”
    Failed to import Media “thumb-06”
    Failed to import Media “thumb-09”
    Failed to import Media “thumb-03”
    Failed to import Media “slider-03”
    Failed to import Media “1”

    Fatal error: Maximum execution time of 90 seconds exceeded in /data/web/virtuals/152537/virtual/www/wp-includes/class-wp-image-editor-imagick.php on line 363

  •  2
    Lukas Satin replied
    January 19, 2017 at 8:06pm

    On localhost error log from both Apache & PHP is empty, so I have no clue.

  •  2
    Lukas Satin replied
    January 19, 2017 at 8:09pm

    The easiest solution would be if you would provide a full Wordpress with demo content and the theme. Your website is down for several weeks and I have the feeling you didn't test the import xml at all.

  •  850
    Jelly replied
    January 20, 2017 at 1:32pm

    Hi,

    Here the xml demo data. We don't still using jellythemes.com. We had updated the theme file and new demo data.

    Our live demo in here: http://jellydemos.com/wordpress/sonorama/.

    Best Regards,
    Jelly Team

  •  2
    Lukas Satin replied
    January 20, 2017 at 4:20pm

    Hey what's your name? Are you kidding me? This is the worst support I ever had!!!!


    Why you sent me the same file again? I compared it with WinMerge (diff) and the files are 100% identical to what you sent last time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Please package whole demo site with sql exported database and send me that or solve that Wordpress import error.

  •  2
    Lukas Satin replied
    January 20, 2017 at 4:21pm

    Do you think I have time for this? I bought your theme and it does not work. Please send me a Wordpress site with video on the front page and we are good...

  •  850
    Jelly replied
    January 20, 2017 at 8:44pm

    Hi,

    Sorry for all problem, my misunderstand with demo data file. I had made package with duplicator so you can install it in your side now.

    Download it here: https://drive.google.com/drive/folders/0B9xBgiUWoZwWVmM1QVZjMW5Oc1E?usp=sharing.

    My apologies for all inconvenience again.

    Best Regards,
    Jelly Team