Okay
  Public Ticket #1026692
Website stuck on loading screen suddenly
Closed

Comments

  •  2
    Chase Chalker started the conversation

    What the title says. It just shows the loading screen.


    RomeSweetbar.com

  •  850
    Jelly replied

    Hi,

    Maybe you can provide wplogin so I can check it, I see there is script from cache error, do you know it?

    Best Regards,
    Jelly Team

  •   Chase Chalker replied privately
  •  850
    Jelly replied

    Hi,

    Maybe I can disable all third party plugin to check your website problem?

    Best Regards,
    Jelly Team

  •  2
    Chase Chalker replied

    Yeah, go for it! I appreciate the help! 

  •  850
    Jelly replied

    Hi,

    The problem come from this plugin: JS & CSS Script Optimizer. I trying disable it and everything come back again, please check your website.

    Best Regards,
    Jelly Team

  •  2
    Chase Chalker replied

    All good to go! Thank you so much! 

  •  850
    Jelly replied

    Hi,

    Glad it’s working for you now. Do you still need my help

    Best Regards,
    Jelly Team