Unfortunately, our developer checked it and he can't do anything, it's required to make the menus working correctly. Sorry, anything else I can help you?
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Hello
I purchase the MUZIQ theme and I am building it little by little.
I am testing comments on the article, but I get an error and I can not enter it.
What is displayed now is a comment from the dashboard.
Also, I can send comments by activating another theme (Twenty Seventeen).
I have confirmed the setting etc.
Is it not possible to use it in Japanese?
(By the way it was impossible in English, too)
I would like to use the comment field, but what should I do?
Thank you.
Hi,
I had sent your ticket to our developer check it, we will get back for you within 24 hours and up to 48 hours.
Also, please provide wplogin and website url via private reply option, so our developer can check it for you.
Best Regards,
Jelly Team
Hi,
We're checking it and update it now. Please download attached file and repleace it in your website.
Best Regards,
Jelly Team
Hi,
Thank you so much !
I was able to send comments.
It was great that you sent me an update file.
I am grateful to you.
Thank you !!
Hi,
Glad it’s working for you now. Do you still need my help?
Best Regards,
Jelly Team
Hi,
Yes, I still need your help.
In the menu of the main page, the anchor moves normally, but when it transits from the blog to the main page the position of the anchor is not normal.
Anchors are linked using id (#).
I wrote a lot of css, but it is difficult.
Help me. . .
Thank you.
Hi,
I'm not sure it's possible or not but I will try ask our developer if they have any way to remove the #id in the end of the link.
Maybe we will get back for you in next week. Have a great weekend.
Best Regards,
Jelly Team
Hi,
Thank you very much.
I had a great weekend.
Asking for my request,
I appreciate you and your developers.
I am waiting for a good reply from you.
Thank you.
Hi,
Unfortunately, our developer checked it and he can't do anything, it's required to make the menus working correctly. Sorry, anything else I can help you?
Best Regards,
Jelly Team
Hi,
I understood. It's okay.
Thank you for checking various things.
For the moment, I don't need help.
Thank you.
Hi,
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Also, if you have linkedin account, please endorsements for me at this link: https://www.linkedin.com/in/locrabbirt/.
Thank you so much for all your help!!!
Best Regards,
Jelly Team