Okay
  Public Ticket #1079919
install error
Closed

Comments

  •  2
    Brian started the conversation

    Keep getting the error after installing and activating theme, 


    Warning: require_once(/home/indrecor/public_html/swordgang.com/wp-content/themes/muziq-jellythemes-package/muziq-jellythemes/inc/admin/admin-init.php) [function.require-once]: failed to open stream: No such file or directory in /home/indrecor/public_html/swordgang.com/wp-content/themes/muziq-jellythemes-package/muziq-jellythemes/functions.php on line 3

    Fatal error: require_once() [function.require]: Failed opening required '/home/indrecor/public_html/swordgang.com/wp-content/themes/muziq-jellythemes-package/muziq-jellythemes/inc/admin/admin-init.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/indrecor/public_html/swordgang.com/wp-content/themes/muziq-jellythemes-package/muziq-jellythemes/functions.php on line 3

  •  850
    Jelly replied

    Hi,

    Please provide wp login, website url and provide ftp login so I can check this problem.

    Please use private reply to send your information.

    Best Regards,
    Jelly Team

  •  2
    Brian replied

    Figured it out.

  •  850
    Jelly replied

    Hi,

    Glad it’s working for you now. Do you still need my help?

    Best Regards,
    Jelly Team

  •  2
    Brian replied

    I was able to get the file uploaded and installed thru FTP. Having trouble now with the Virtual Composer, its saying there isn't a license

  •  850
    Jelly replied

    Hi,

    You don't need a license to use it, the license just for update. Please check more details here:

    Visual Composer License

    Best Regards,
    Jelly Team

  •  2
    Brian replied

    Thank you

  •  850
    Jelly replied

    Hi,

    No problem, let me know if you need my help in anything else.

    Best Regards,
    Jelly Team

  •   Brian replied privately
  •   Brian replied privately
  •  2
    Brian replied

    Sent a private. Having some issues.

  •  2
    Brian replied

    Ok, figured out the main issue. Its an encryption problem, probably something to do with MAC vs PC. but I don't know. I'm back to where I was last night. Have the theme installed. Going to attempt to follow the instructions very closely from here on out. Thanks. 

  •  2
    Brian replied

    Hit another wall,

    During import of XML, 

    "

    Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 13908846 bytes) in /home/indrecor/public_html/swordgang.com/wp-includes/class-requests.php on line 381

    "

    This is after making the WP Memory 256M in wp-config

  •  850
    Jelly replied

    Hi,

    Maybe you can check this problem with your hosting provider? I think they will able to check on it because we can't control or configuration in your hosting.

    Best Regards,
    Jelly Team