Okay
  Public Ticket #1080485
CAn't install theme
Closed

Comments

  •  2
    Neil Campsie started the conversation
    March 1, 2017 at 5:53pm

    Hi - me again

    Well I've now bought the correct Muziq theme for wp, spent a total of about US$77 with you so far and still getting the same error message.

    Not impressed.

    Please, can you get back to me with a fix asap?

    Neil

  •  840
    Jelly replied
    March 1, 2017 at 8:56pm

    Hi,

    I think you work with wrong package. Maybe you can slow down your mouse and read this article to understand how to work with correct way?

    https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

    Best Regards,
    Jelly Team

  •   Neil Campsie replied privately
  •  840
    Jelly replied
    March 2, 2017 at 10:37am

    Hi,

    You can check it in the theme package.

    Check our document in documentation -> index.html (click to open it on browser and read)


    Best Regards,
    Jelly Team

  •  2
    Neil Campsie replied
    March 2, 2017 at 2:48pm

    Thanks for the feedback but I'm not seeing any folder called documentation (see attached). 

    Can you be more specific please?

    Tx

    Neil

  •  840
    Jelly replied
    March 2, 2017 at 3:00pm

    Hi,

    Please make sure download full package instead just wordpress file install.

    Best Regards,
    Jelly Team