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  Public Ticket #1088790
Visual Composer
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Comments

  •  2
    Dan Avital started the conversation

    Hi,

    I have successfully downloaded and installed the Muziq theme. I had also uploaded the demo files to modify my pages using the themes templates with visual composer. However, when I try to open visual composer it required a licence (when it is suppose to be included in the theme). I would like to know how to obtain the licence. 

    Thank you,

    Dan

  •  840
    Jelly replied

    Hi,

    You don't need license to use it, it's come with theme package. The license only for update plugin.

    Visual Composer License

    Best Regards,
    Jelly Team

  •  2
    Dan Avital replied

    Hi, thanks for the quick reply.

    However this did not solve my issue as i have have been on that thread before and theres no answer.

    I have attached  pictures of the issue, which is that my theme came with visual composer but it does not let me access it, can you please provide me with steps on how to solve this? Or a licence key that will work?

    I understand it is suppose to work upon download and that you guys are independent from code canyon, i would appreciate you helping me out.

    Thanks again,

    Dan

  •  840
    Jelly replied

    Hi,

    Ohh, I'm understanding this now. I will try ask our director about it and I will inform for you soon. Sorry for all inconvenience.

    Best Regards,
    Jelly Team

  •  840
    Jelly replied

    Hi,

    We've asked Visual Composer team and the answer in below.

    Hello, Yes, the template library access requires a direct purchase of visual composer. Since the one which comes as a part of the theme is an in-direct purchase, the feature is not available in it.

    I hope it's clearly for you now.

    Best Regards,
    Jelly Team

  •   Dan Avital replied privately
  •  840
    Jelly replied

    Hi,

    I don't have any line support to call for you and my speak skill so bad, so sorry about that.

    But when you mentioned it not work, maybe you can help me know what not work in your website? I will help you walk through our theme step by step.

    The first suggestion:

    + Please import the demo content first. You can see the quick setup video: http://goo.gl/6H8SYi

    Then, please check our explain below about our theme structure.

    1. For one page version:

    • You will need create homepage.
    • Create another page like About – Contact – ect …
    • In Parent choose homepage you wish.

    Example: if you want a slider default, you will need use Page Photo Slider Template -> Setup your images in Slider option and it's call Home Page.

    To add about page under home page, you will need create about page -> select home page become parent page of about page, then add your content in here.

    Please note the home page template (Page Photo Slider, Page Video Slider, ect...) not print any elements from visual composer. It just print the slider option only.

    2. For multiple pages version:

    • Create new page with parent page template.
    • Create another page like child page to include the content.
    • In child page choose parent page you wish to display content for this parent page.
    • Create menu with link is parent page link.

    I hope it's clearly for you now.

    Best Regards,
    Jelly Team

  •   Dan Avital replied privately
  •  840
    Jelly replied

    Hi,

    Please provide wp login and website url so I can try with myself.

    Best Regards,
    Jelly Team

  •   Dan Avital replied privately
  •  840
    Jelly replied

    Hi,

    I've setup an example in your website, please check it.

    Let me know if you have any further question.

    Best Regards,
    Jelly Team

  •   Dan Avital replied privately
  •  840
    Jelly replied

    Hi,

    This mean you want stop auto slide in main slider? You can try with revolution slider to do any slide you want.

    Best Regards,
    Jelly Team

  •   Dan Avital replied privately
  •  840
    Jelly replied

    Hi,

    This mean your want order it? You can check order number in page attributes.

    Best Regards,
    Jelly Team

  •   Dan Avital replied privately
  •  840
    Jelly replied

    Hi,

    No problem, do you still need my help in anything else?

    Best Regards,
    Jelly Team

  •   Dan Avital replied privately
  •   Dan Avital replied privately
  •  840
    Jelly replied

    Hi,

    Maybe you can tell me what page you want, I will provide screenshot for setup and provide shortcodes for this page, so you can create it again.

    Best Regards,
    Jelly Team

  •  2
    Dan Avital replied

    Hi, I am looking to put the "About" " Gallery" and "Contact" being the same layout as the one in the demo pages.

    Thank you,

    Dan

  •  840
    Jelly replied

    Hi,

    There are few difference with multiple page and one page, so you need multiple page version?

    Best Regards,
    Jelly Team

  •  2
    Dan Avital replied

    Yes please!

  •  840
    Jelly replied

    Hi,

    Sorry for late, can I remove all current date in your website? You will need backup your whole site and let's me know when it's done. I will start process it for you.

    Also, maybe you can provide ftp information? I will try import it for you through ftp if I can't do it in wordpress dashboard.

    Please use private reply to send your information.

    Best Regards,
    Jelly Team