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  Public Ticket #1098750
problem with visual composer
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  •  2
    sarda started the conversation

    hi,

    i have buy rebirth theme but i have a problem with this. Visual composer doesn't work and when i try to activate license, it says that "no licences found" so i can build and modify my site and i can't upload light version.

    please help me it is very urgent.

    i can give you access code if you want to work en this problem

  •  850
    Jelly replied

    Hi,

    You don't need license to use visual composer element. You can check our explain here:

    Visual Composer License

    Or if you can't install light version. I cann help you do it, please provide wplogin in private reply so I can do it for you.

    Best Regards,
    Jelly Team

  •   sarda replied privately
  •  850
    Jelly replied

    Hi,

    Sure, I can help you do it. If you want update visual composer version, let us know, we will provide visual composer package for you.

    You can get visual composer install file in attached file now.

    To import light version, I will need reset your website first, everything content current will gone, please backup everything you need and tell me when you're ready to go.

    To setup content, please check our explain below.

    1. For one page version:

    • You will need create homepage.
    • Create another page like About – Contact – ect …
    • In Parent choose homepage you wish.

    Example: if you want a slider default, you will need use Page Photo Slider Template -> Setup your images in Slider option and it's call Home Page.

    To add about page under home page, you will need create about page -> select home page become parent page of about page, then add your content in here.

    Please note the home page template (Page Photo Slider, Page Video Slider, ect...) not print any elements from visual composer. It just print the slider option only.

    2. For multiple pages version:

    • Create new page with parent page template.
    • Create another page like child page to include the content.
    • In child page choose parent page you wish to display content for this parent page.
    • Create menu with link is parent page link.

    You can check my screenshot to understand my explain better: http://take.ms/TtfW0. I hope it's clearly for you now.

    Best Regards,
    Jelly Team

  •  2
    sarda replied

    Thanks,

    i have upload white theme but I have the same problemwith the homepage.

    When I was in front end no problem : colombette-optique.fr

    but in back end, when i try to modify this page, this is empty in back end...it's weird 

  •   Jelly replied privately
  •  2
    sarda replied

    thanks,


    I have understand how the theme work (page and subapage)

    I have a question, is it possible not to have any slider or image first in a page (to begin with a subpage) ?

  •  850
    Jelly replied

    Hi,

    Yes, it's possible. But maybe you can help me know what the layout of this page? Maybe I can help you create it in case you don't know how to do it.

    Best Regards,
    Jelly Team