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  Public Ticket #1102501
Problem on IOS
Closed

Comments

  •  2
    Christian started the conversation


    Ive a problem that the theme don't work responsive on Iphones an Ipads but on Android thers no problem. Please check the site and help me. Thank you very much

    Dear Ladies and Gentleman!



  •  840
    Jelly replied

    Hi,

    Maybe you can provide me some screenshots with your responsive problem in your device? So I can know how it look in your side and help you out soon.

    Best Regards,
    Jelly Team

  •  2
    Christian replied

    hi, thank you very much for your fast reply. So i Sent you a screenshot from a IPhone 6, The problem is on every IOS device like Iphone 5, 4 and I also tryed it on an IPAD. Everywere is the same problem like on the photo. But on android diveces it works.

  •  840
    Jelly replied

    Hi,

    I will need some time to check your problem with my colleague. Maybe you can provide wplogin - ftp information so we can check it?

    Best Regards,
    Jelly Team

  •   Christian replied privately
  •  840
    Jelly replied

    Hi,

    I think I'm understand what going on now, I don't know why it's work good in android device, but you will need load your content direct in your site instead use it through iframe.

    In almost case, the iframe not support when use it in ios device and in some browsers. You can try load your website: http://www.sonnzeit.at/wp in your device and it will work good for you. This mean it not a problem from our theme. I hope you're understand my explain.

    Best Regards,
    Jelly Team