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  Public Ticket #1102770
Installation of Shoot Photography Theme Errors
Closed

Comments

  •  2
    Nicolas Gardeazabal started the conversation

    Hi There,

    I followed your step by step instructions on how to install the packaged theme correctly into my wordpress site. However, I keep getting this error php line for the template and I have no idea why.

    "Can't use function return value in write context.....

    Also the menu will not slide out from the left... again no idea why...

    Can someone help me figure out what I am doing wrong with this installation as the video makes it look fairly straight forward.

    Thanks. Nicolas.



  •  840
    Jelly replied

    Hi,

    Please use private reply send wplogin and ftp information so I can check it for you.

    Best Regards,
    Jelly Team

  •   Nicolas Gardeazabal replied privately
  •  840
    Jelly replied

    Hi,

    Since, I can't found any problem in your website, I've sent your ticket to our developer to check it, please wait and patience with us.

    Best Regards,
    Jelly Team

  •  2
    Nicolas Gardeazabal replied

    Thanks... I think it's something in the php code... Unfortunately I cannot read php only html and css. Hope to hear back soon.

    Thanks. Nicolas.

  •  840
    Jelly replied

    Hi,

    Maybe you can contact your hosting provide and upgrade your php version to 5.6.x. Then we can check it again.

    Best Regards,
    Jelly Team

  •  2
    Nicolas Gardeazabal replied

    .... I'll call them sometime later today but shouldn't it work without having to upgrade?

    Nicolas.

  •  840
    Jelly replied

    Hi,

    We've updated theme file to make it work for you now. Please download attached file and replace it in your source code, it will include in next update, so don't worry about it again.

    /shoot-jellythemes/templates/loop-pages.php

    Best Regards,
    Jelly Team

  •  2
    Nicolas Gardeazabal replied

    Hi,

    It looks like you already placed the loop-pages.zip in the source code.

    What is the attached zip file for?

    Regards, Nicolas.

  •  840
    Jelly replied

    Hi,

    I think our developer had updated it for you when your website, so it's work well for you now?

    Best Regards,
    Jelly Team

  •  2
    Nicolas Gardeazabal replied

    On a completely unrelated note... I am trying to edit the contact page and remove the map on the right hand side. However, when I remove the map the blog side panel shows up even when placing the page at Full Width. Is there a way to remove that? I also don't want my phone number showing up on the page either but when I edit it out it messes with the contact form.

    Any clue on how to fix this? Thanks.

    Nicolas.



  •  840
    Jelly replied

    Hi,

    I've updated it for you now, please check it.

    Best Regards,
    Jelly Team

  •  2
    Nicolas Gardeazabal replied

    Hi There,

    I am struggling with the theme...

    Slider Revolution - Main Page

    I submitted an image that was the size specified but it is not spanning across the page. On both sides of the image is white space. How can we fix this?

    Contact

    Would it be possible to remove the phone number and address above before the contact form? If so is there any way to do that without messing up the contact form below?

    Please let me know. I haven't tried fiddling with the gallery or blog section yet... but I will probably have more questions. Once certain things are fixed and you let me know HOW you did it? So I can learn and know what to do if something should happen again.

    Thanks. Nicolas.


  •  840
    Jelly replied

    Hi,

    1. Revolution slider still work good for me when I checked your website, only the setting is wrong: http://take.ms/f2iKR.

    2. I think I've updated your website and remove the phone number in contact page, did you check it yet? To remove the contact phone number, I'm just need go to contact page and edit contact information, just remove the phone number and save it.

    Best Regards,
    Jelly Team

  •  2
    Nicolas Gardeazabal replied

    Hi,

    Thanks for letting me know about the slider having to be adjusted to cover.... I assume it has to be applied to all the slides?

    As for the contact page when you remove the phone number the text "PHONE: " still shows up.... I want it so that only the Email line appears at the top before the form.... I don't want my number or address on the website... but even when it is removed the word still appears with a blank field.

    Thanks. Nicolas.




  •  840
    Jelly replied

    Hi,

    Please add the css code in the path: Appearance -> Theme Editor -> Style.css, please put it in the end of the file:

    ul.address li:nth-child(1), ul.address li:nth-child(2) {
        display: none;
    }

    Best Regards,
    Jelly Team

  •  2
    Nicolas Gardeazabal replied

    Hi,

    Worked like a charm.

    Keep this ticket open... still have to work on the gallery and blog area.... I may have more questions for those too.

    Thanks for your help thus far.

    Nicolas.

  •  840
    Jelly replied

    Hi,

    Let me know when you have any further questions.

    Best Regards,
    Jelly Team

  •  2
    Nicolas Gardeazabal replied

    Hi,

    How do I add tumblr to the slide in menu at the footer area? (See screen shot)

    I added it to the contact page but can't seem to find the option to add it in contact/footer menu.

    There are other ones like dribble or facebook... etc...

    Can someone please let me know?

    Thanks. Nicolas.

  •  840
    Jelly replied

    Hi,

    If you want add tumblr, you will need change the theme file. The file is:

    /shoot-jellythemes/inc/functions.helpers.php

    An example:

    If you don't need dribbble, you can change the dribbble icon to tumblr:

    if ($jellythemes['show_dribbble'] && !empty($jellythemes['dribbble'])) {
        $return .= '<li><a href="' . esc_url($jellythemes['dribbble']) . '"><i class="fa fa-tumblr"></i></a></li>';
    }

    Best Regards,
    Jelly Team

  •  2
    Nicolas Gardeazabal replied

    Hi,

    Sorry I haven't gotten back to you in awhile... been a little busy.

    I still can't get the tumblr icon in the menu to show up even though I placed in the code.

    Can you please help me with this?

    Thanks. Nick.



  •  840
    Jelly replied

    Hi,

    I tried again and it's work good in your site, not sure why it not work when you tried.

    Maybe you can check it again?

    Best Regards,
    Jelly Team