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  Public Ticket #1113981
can't update visual composer
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Comments

  •  2
    Danielo Mendes started the conversation
    March 27, 2017 at 12:39pm

    to start with 

    I've purchased 6 months support for a theme : Nixon but can't access support 

    http://www.jellythemes.com/support  the link isn't working 

    purchase code is : b5bb639e-3109-4945-89db-356b68762e73

    im not working on a second project , is the same website i used to have that crashed . 


    i could install the theme but i can't update WPBakery Visual Composer. 

    Also i can't download demo content XML file , it says fail > 


    please help asap 

  •  850
    Jelly replied
    March 27, 2017 at 1:52pm

    Hi,

    You can get visual composer last version in attached file.

    I can help you import our demo data, please provide wplogin with private reply in next update.

    Best Regards,
    Jelly Team

  •   Danielo Mendes replied privately
  •  2
    Danielo Mendes replied
    March 27, 2017 at 8:13pm

    hi , i just updated the plugin . can you still help me install the demo data ? 

    thank you

  •  850
    Jelly replied
    March 28, 2017 at 2:38pm

    Hi,

    I've checked your website and I see you could import demo data with your self. The contact form is wrong by jet pack, please consider disable it if you want use default contact form.

    Anything else I can help you now?

    Best Regards,
    Jelly Team