Okay
  Public Ticket #1114180
Videos Not working..
Closed

Comments

  •  2
    Tibor started the conversation
    March 27, 2017 at 3:06pm

    Hi there,

    We have two videos on the home page of this website.... and they are not working on mobiles or safari..

    The only browser that it seems to be working on is Chrome.

    I have updated to the latest version of the theme as well, and that does not seem to have fixed the issues.

    Cheers,

    Tibor


  •  2
    Tibor replied
    March 28, 2017 at 3:58am

    Any update on this?

  •  850
    Jelly replied
    March 28, 2017 at 9:14am

    Hi,

    1. I will check the problem with video in safari for you, but maybe you can tell me your safari version and OS version you try to check it?

    2. The background video not work in mobile devices, it's the restriction from jquery and video.

    Best Regards,
    Jelly Team