Okay
  Public Ticket #1144805
Email Spam
Closed

Comments

  •  2
    Manu started the conversation
    April 23, 2017 at 3:12am

    Hi there,

    Hope you are well...

    Recently i have started receiving about 100 to 150 mails from my website.

    I do not know how to proceed to stop this.

    The messages dont include any text. Its just a name and an email... no content.

    Any light into this issue would be much appreciated...


    Have a great weekend...


    Manu

  •  850
    Jelly replied
    April 23, 2017 at 6:06pm

    Hi,

    I think you can try change the default contact form with contact form 7. You will have a solution to spam block with contact form 7.

    Best Regards,
    Jelly Team

  •  2
    Manu replied
    April 23, 2017 at 6:21pm

    Hey ....

    Thanks for your quick reply...

    Could you give me some steps to follow. I dont really know how to do it.

    Thanks very much, 


    Manu

  •  850
    Jelly replied
    April 23, 2017 at 6:28pm

    Hi,

    It just my recommended, you can try install contact form 7 plugin and add it in your Section -> Contact section page. The visual composer support for contact form 7 element, so you just need config contact form only.

    You can read more information from contact form 7 in here: https://contactform7.com/docs/.

    Best Regards,
    Jelly Team

  •  2
    Manu replied
    April 23, 2017 at 6:32pm

    Thanks...

    apparently is a wordpress plugin...

    Contact Form 7 is a WordPress plugin available under the GNU General Public License (GPL) v2. You can download the latest version and older versions from WordPress.org.

    Would it work on the HTML5 version?

  •  850
    Jelly replied
    April 23, 2017 at 7:21pm

    Hi,

    My big mistake, I thought you used wordpress theme. Seem you will need hire some one integration google captcha in contact form for you.

    Unfortunately, it is a customize. We don't provide free customize, so your request beyond our support policy.

    Best Regards,
    Jelly Team

  •  2
    Manu replied
    April 24, 2017 at 1:54am

    Hi there, 


    How much that customisation would cost?

    Thanks for your great support...

    Manu

  •  850
    Jelly replied
    April 24, 2017 at 10:35am

    Hi,

    Unfortunately, our team not provide any customization service or similar. But I'm a freelancer. If you are interested, please send an email to me. We can discuss outside via email.

    My email: [email protected].

    Best Regards,
    Jelly Team

  •  2
    Manu replied
    April 24, 2017 at 5:45pm

    Hey there...


    Perfect...

    I have just wrote you to that email address..


    Thanks very much, 

    Manu

  •  850
    Jelly replied
    April 25, 2017 at 7:12am

    Hi,

    I've replied your email. Please check it.

    I will close this ticket, it's ok?

    Best Regards,
    Jelly Team