Okay
  Public Ticket #1155576
template
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Comments

  • jean sebou started the conversation
    May 2, 2017 at 9:02am

    Hello,

    I have just purchased your theme. Any idea where I can find the template of this demo page:

    http://jellydemos.com/wordpress/epic/home-video-background/

    thanks

  •  850
    Jelly replied
    May 2, 2017 at 10:26am

    Hi,

    I can help you setup it, please provide wplogin and website url through private reply.

    Best Regards,
    Jelly Team

  •   jean sebou replied privately
  •  850
    Jelly replied
    May 2, 2017 at 10:57am

    Hi,

    Maybe I can reset your website to do it?

    Best Regards,
    Jelly Team

  • jean sebou replied
    May 2, 2017 at 11:08am

    Hi,

    yes, feel free to remove existing post/pages/plugins.


    thanks

  •  850
    Jelly replied
    May 2, 2017 at 3:04pm

    Hi,

    Maybe you can provide ftp information so I can update some file to work with https?

    Best Regards,
    Jelly Team

  •   jean sebou replied privately
  •  850
    Jelly replied
    May 3, 2017 at 11:57am

    Hi,

    I can't import the demo image in your site, I will try to do it through duplicator package, do you know how to use it? Sorry for all inconvenience.

    Best Regards,
    Jelly Team

  •   jean sebou replied privately
  •  850
    Jelly replied
    May 3, 2017 at 1:56pm

    Hi,

    The problem seem come from the hosting issue. I'm not sure the problem.

    Maybe you can try install duplicator package with all images and correct setup? You can get duplicator package here:

    https://drive.google.com/open?id=0B9xBgiUWoZwWeUIycUlYd1U3cTA

    Best Regards,
    Jelly Team

  •   jean sebou replied privately
  •  850
    Jelly replied
    May 3, 2017 at 5:22pm

    Hi,

    You can take a quick step from duplicator in here:

    I'm sure it's quite simple to use.

    Best Regards,
    Jelly Team

  •   jean sebou replied privately
  •  850
    Jelly replied
    May 5, 2017 at 5:43pm

    Hi,

    Thank you so much, unfortunately themeforest market not allow to add duplicator package, so we can't provide it in theme package.

    Anything else I can help you?

    Best Regards,
    Jelly Team