Okay
  Public Ticket #1219440
Contact forms
Closed

Comments

  • Alex started the conversation

    None of our email forms seem to be getting delivered (Contact Us form or newsletter subscription). We get a message saying it's gone through fine but not getting to the client.

    Any ideas / trouble-shooting tips you can give us. Client is using Office 365 on her web host.

  •  850
    Jelly replied

    Hi,

    Seems no problem with our code or functions PHP in your hosting provider but this issue maybe by the configurate in your hosting.

    Some case the email will go to the email box in Cpanel or they had block function send email PHP, please contact hosting provider and try get help from them.

    Best Regards,
    Jelly Team