1. There are 2 videos in this website (home, works) and they doesn't work on mobiles. How can I fix that?
2. The page Works doesn't show the items properly, e.g.: I have 3 'event' works but they doesn't show up when I click on the button 'event'. I need to click on the megabutton 'click here to see more projects' but even doing that the mosaic doesn't work very well. So, I would like to see the buttons working with all the works on the page, not just 6 or 12 (I need to click again and again to load everything), because I want to post a few more works on that page. I want people to see all the works at once when they get in that page and by clicking on the buttons, only the selected works remains on the screen.
The background video not work for mobile device, please setup background image to display it in mobile. To add background image in home video, please check my screenshot:
The work post will need show full to use the filter, it's restriction with ajax technical. You can try click show more project then choose event filter, you will see these posts appear.
I'm sorry but your replies are not being helpful at all since my first message, 5 days ago.
1. I want to know how can I upload the image background in a way that can be viewed in a good quality, not awful like it is right now. Is there a specific size like many others you left that guided me to replace all the other images? And what about the poor quality? That was not the image I uploaded.
2. About the Work page: yes, it is working on the demo but is not working with me! That is the reason I called you! That's why I'm asking for your support!
1. As my replied, the background can't change the size, it will cut to fix for the screen size, I can't help you display the whole background in small size like mobile devices. It's impossible to do. The best way now, you will need try setup each size and choose the size you want, I think HD size will help you make it look better.
2. Seem you not understand what I want explained. I will step by step now:
Please go to your page: http://vexxo.ca/novo/multipage-works/, now click to: Click Here To See More Project, click it few time to display all posts, now try click to EVENT filter, it will work such as you want.
1. I understand that, but what about the image quality I asked before?
2. It seems that you didn't understand what I am asking you in private since the beginning. You asked me to go to demo that is working fine. This is happening because you have only just 6 projects to show. I have more than 10 and this feature doesn't work properly with that number of projects. As I wrote before, I have to click the button "click here to see more projects" again and again to load all the projects and ONLY THEN, the filter starts to work. As I wrote before, this is not a good solution, is too bad to navigate, the user will never know that he needs to click twice on the button to see the menu working. That's why I came to you, to get help to make all the projects I post be showed at once, so your menu can work properly since the page is loaded. Again, your previously reply didn't help me. So, what I realize is that you could save our time, mine and yours, just by saying: this is a problem I don't want to fix, find someone who does.
I follow the steps you suggested in your first reply about the background image. It worked on the Home page but isn’t working on Works page. I put the image as a background in the Section Attributes and also in the Slider Options, but none of them is showing the image on mobile version instead of the video. Could you, please, tell me what is the problem on that page and how to fix that?
Attached is the page admin as I left. First I put the bg in the Secction Attribute and then I tried put in the Slider options, but none of them seems to work. So, the problem is that maybe the background video is not working or I'm doing something wrong, that's why I need your help.
Hello,
I have 2 issues:
1. There are 2 videos in this website (home, works) and they doesn't work on mobiles. How can I fix that?
2. The page Works doesn't show the items properly, e.g.: I have 3 'event' works but they doesn't show up when I click on the button 'event'. I need to click on the megabutton 'click here to see more projects' but even doing that the mosaic doesn't work very well. So, I would like to see the buttons working with all the works on the page, not just 6 or 12 (I need to click again and again to load everything), because I want to post a few more works on that page. I want people to see all the works at once when they get in that page and by clicking on the buttons, only the selected works remains on the screen.
In case you need:
Wordpress: http://vexxo.ca/novo/wp-admin
user: admin
pass: vexxonovo
Tks in advance.
Hi,
The background video not work for mobile device, please setup background image to display it in mobile. To add background image in home video, please check my screenshot:
The work post will need show full to use the filter, it's restriction with ajax technical. You can try click show more project then choose event filter, you will see these posts appear.
Best Regards,
Jelly Team
Hi,
1. For the background in mobile, it's impossible to change the background image size, it will cut to fit for the screen.
2. For the works filter, please check again the demo, it's show full posts before you can use the filter.
Best Regards,
Jelly Team
Guys,
I'm sorry but your replies are not being helpful at all since my first message, 5 days ago.
1. I want to know how can I upload the image background in a way that can be viewed in a good quality, not awful like it is right now. Is there a specific size like many others you left that guided me to replace all the other images? And what about the poor quality? That was not the image I uploaded.
2. About the Work page: yes, it is working on the demo but is not working with me! That is the reason I called you! That's why I'm asking for your support!
So, could you, please, help me?
Hi,
1. As my replied, the background can't change the size, it will cut to fix for the screen size, I can't help you display the whole background in small size like mobile devices. It's impossible to do. The best way now, you will need try setup each size and choose the size you want, I think HD size will help you make it look better.
2. Seem you not understand what I want explained. I will step by step now:
Please go to your demo: https://waldendesign.com/graphic-design/brochure-design-toronto/. The portfolio must be show all posts before you can use filter.
Please go to your page: http://vexxo.ca/novo/multipage-works/, now click to: Click Here To See More Project, click it few time to display all posts, now try click to EVENT filter, it will work such as you want.
I hope it's clearly for you now.
Best Regards,
Jelly Team
Hi,
1. I understand that, but what about the image quality I asked before?
2. It seems that you didn't understand what I am asking you in private since the beginning. You asked me to go to demo that is working fine. This is happening because you have only just 6 projects to show. I have more than 10 and this feature doesn't work properly with that number of projects. As I wrote before, I have to click the button "click here to see more projects" again and again to load all the projects and ONLY THEN, the filter starts to work. As I wrote before, this is not a good solution, is too bad to navigate, the user will never know that he needs to click twice on the button to see the menu working. That's why I came to you, to get help to make all the projects I post be showed at once, so your menu can work properly since the page is loaded. Again, your previously reply didn't help me. So, what I realize is that you could save our time, mine and yours, just by saying: this is a problem I don't want to fix, find someone who does.
Hi,
I follow the steps you suggested in your first reply about the background image. It worked on the Home page but isn’t working on Works page. I put the image as a background in the Section Attributes and also in the Slider Options, but none of them is showing the image on mobile version instead of the video. Could you, please, tell me what is the problem on that page and how to fix that?
Hi,
I'm sorry, but the work page not include any background video now, so I'm not sure what problem here? Maybe you can check your page again?
http://take.ms/vS40U
Best Regards,
Jelly Team
Hi,
Attached is the page admin as I left. First I put the bg in the Secction Attribute and then I tried put in the Slider options, but none of them seems to work. So, the problem is that maybe the background video is not working or I'm doing something wrong, that's why I need your help.
Hi,
I can see the background video in your site work well. Please check my screencast here: http://take.ms/0MmPY.
Best Regards,
Jelly Team