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  Public Ticket #1242500
Visua Composer is not working
Closed

Comments

  • Júlia started the conversation
    July 16, 2017 at 12:48pm

    Hi!

    The visual composer, a plugin of the theme is with problem. When I install it and go to use it to the contruct the pages, it gets only downloading or then, when I click to add a element, nothin happens. I'm using de most atual version of Wordpress. 

    Need urgent help! 

  • Júlia replied
    July 17, 2017 at 8:34pm

    Hi! I need this with urgency...

  •  840
    Jelly replied
    July 18, 2017 at 6:22pm

    Hi,

    Please provide wp login and website url so I can try with myself.

    Please use private reply to send your information.

    Best Regards,
    Jelly Team

  •   Júlia replied privately
  • Júlia replied
    July 18, 2017 at 6:32pm

    Please do it with urgency. I've got a deadline 

  •  840
    Jelly replied
    July 18, 2017 at 7:36pm

    Hi,

    I've updated it for you now, please check it again.

    Best Regards,
    Jelly Team

  •   Júlia replied privately
  •  840
    Jelly replied
    July 19, 2017 at 10:45am

    Hi,

    Maybe you can help me know what you cannot edit so I can check it for you?

    Best Regards,
    Jelly Team

  •   Júlia replied privately
  • Júlia replied
    July 19, 2017 at 8:26pm

    Any answer?

  • Júlia replied
    July 19, 2017 at 9:04pm

    The visual composer gets downloading and don't get ready to use.

  •  840
    Jelly replied
    July 20, 2017 at 9:07am

    Hi,

    I've updated the visual composer in your site, please check it again.

    Best Regards,
    Jelly Team

  • Júlia replied
    July 20, 2017 at 4:33pm

    Now, it's working! Thanks!!!

  •  840
    Jelly replied
    July 21, 2017 at 10:42am

    Hi,

    No problem, do you still need my help in anything else?

    Best Regards,
    Jelly Team