Okay
  Public Ticket #1254676
Images blurred
Closed

Comments

  • Paul started the conversation

    Hi there, after complete upload via FTP, the image are all blurred.

    Can you assist please?

  •  850
    Jelly replied

    Hi,

    If you trying with default image from template, it's blurred because we don't provide commerce image in template package, please try change it to your own images.

    Best Regards,
    Jelly Team

  • Paul replied

    Okay, thank you. Good to know.

  •  850
    Jelly replied

    Hi,

    No problem, do you still need my help in anything else?

    Best Regards,
    Jelly Team

  • Paul replied

    Hi Jelly,

    No, that works for me, thanks!

    - Paul

  • Paul replied

    Sorry to hijack (you did ask), but I am unable to get the CONTACT AND LOCATION to highlight.

    http://www.royaldar.ca/new/contact/

    Original code is fine:

    <ul id="nav" class="nav navbar-nav navigation">
    <li class="page-scroll menu-item"><a href="/new/">Home</a></li>
    <li class="page-scroll menu-item"><a href="/new/about/">About</a></li>
    <li class="page-scroll menu-item"><a href="/new/menu/">Menu</a></li>
     <li class="page-scroll menu-item"><a href="/new/gallery/">Gallery</a></li>
    <li class="page-scroll menu-item current"><a href="#location">Location and Contact</a></li>
    </ul>

    Source code shows:

    <ul id="nav" class="nav navbar-nav navigation">
    <li class="page-scroll menu-item current"><a href="/new/">Home</a></li>
    <li class="page-scroll menu-item"><a href="/new/about/">About</a></li>
    <li class="page-scroll menu-item"><a href="/new/menu/">Menu</a></li>
     <li class="page-scroll menu-item"><a href="/new/gallery/">Gallery</a></li>
    <li class="page-scroll menu-item"><a href="#location">Location and Contact</a></li>
    </ul>

    Weird.

  •  850
    Jelly replied

    Hi,

    Don't worries about it, it's ok. I checked it and it's work well for me: http://take.ms/66gCp.

    Best Regards,
    Jelly Team

  • Paul replied

    Yes, that's because I removed "current" from the menu and added an inline style.


    No worries, thanks.

  •  850
    Jelly replied

    Hi,

    Glad it’s working for you now. Do you still need my help?

    Best Regards,
    Jelly Team

  • Paul replied

    I think we are good, Jelly.

    It's a lovely template, thank you.

  •  850
    Jelly replied

    Hi,

    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Also, if you have linkedin account, please endorsements for me at this link: https://www.linkedin.com/in/locrabbirt/.

    Thank you so much for all your help!!!

    Best Regards,
    Jelly Team

  • Paul replied

    Hi Jelly,

    I am having trouble posting another ticket, says my code is for another product? So I am going to have to reply to this... sorry.

    Site went live with no problem but I only see the map at the bottom of http://www.royaldar.ca/menu/ and http://www.royaldar.ca/gallery/, not on http://www.royaldar.ca/about/ or http://www.royaldar.ca/. Can you check at your end?

    Thanks Jelly!


  •  850
    Jelly replied

    Hi,

    I'm so sorry for late, our support system have an update, so I cannot get back for you immediately.

    I can see the google map work well, so anything else I can help you now?

    Best Regards,
    Jelly Team

  • Paul replied

    Hi Jelly,

    Yes, if you see the map working on all pages, we are probably good. In Firefox for Mac 55.0.1 and Safari 10.1.2 (Chrome is fine), I do NOT see it on http://www.royaldar.ca/ or http://www.royaldar.ca/about/ but I DO see it on http://www.royaldar.ca/menu/ and the last two pages.

    Is it just me or can you see something as it's a server-side include file so the same on all pages?

    Thanks Jelly.

  •  850
    Jelly replied

    Hi,

    Sorry for late, our support ticket gone down and difficult to connect so we cannot get back to you immediately.

    Unfortunately, I don't have Mac OS to check it, but I've check it in safari for windows and it's work well for me.

    http://take.ms/oQ9SO

    Best Regards,
    Jelly Team