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  Public Ticket #1300996
Video in portfolio and on page headers
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  • Brennan started the conversation

    I am trying to add video to the portfolio using vimeo and/or youtube links. I followed the instructional video from the link I posted in the Related URL box from someone else with the same problem, and thus I uninstalled and reinstalled the latest version of this theme and the visual composer plugin. However, I still cannot see the "Project Video" option, only project images and featured images. 

    I will also want video headers on the Home, Services, and About pages. Will this be a similar issue? 

    Thanks for your help

  • Brennan replied

    Video headers on the pages are working fine. However, I still can't add video to Works, since the "project video" option is still missing.

  •  850
    Jelly replied

    Hi,

    Please provide wplogin and website address, I will check it for you. Please use private reply to send your information.

    Best Regards,
    Jelly Team

  •   Brennan replied privately
  •  850
    Jelly replied

    Hi,

    So you can try install new package and check it again.

    Theme And Plugin Update

    Best Regards,
    Jelly Team

  • Brennan replied

    Thanks, I will try it again and see if it works this time. I'll keep you updated. 

  • Brennan replied

    Hi, 

    I installed the new package, but still don't have the video option. What is another other option I can try? 

  •  850
    Jelly replied

    Hi,

    I'm not sure what wrong. Do you have a online site so I can check it with my self?

    Best Regards,
    Jelly Team

  • Brennan replied

    Unfortunately my site is not live yet. I am creating it first on local host. I can send you the information you need to see if you tell me what you need! Or if there is another way of sharing, let me know.

  •  850
    Jelly replied

    Hi,

    Unfortunately, there no way to check it without a site. Also, I've updated these file in my own demo and it's work well for me, not sure what is wrong in your side.

    Best Regards,
    Jelly Team

  • Brennan replied

    Could the issue be that I have Visual Composer 5.0.1 running (purchased as a part of Rebirth), when there is a 5.2.1 version? 

    Also, I did not uninstall any of the Rebirth plugins (Rebirth Jellythemes Plugin, Redux Framework, and Slider Revolution). Is that necessary for the update to take place?

  •  850
    Jelly replied

    Hi,

    Sorry for late, you can get last version of visual composer in attached file.

    Best Regards,
    Jelly Team