Okay
  Public Ticket #1305048
Berk Portfolio Issues
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Comments

  • Elise started the conversation

    Hi, 

    I have some issues with the portfolio (of visual builder) and work template. 

    1) The tag-info do not appears correctly. While I put the category Branding as principal (expecting it to be the one shown), none or another category is featured.

    2) Then, is there a way to manage the aspect off my gallery in the "work page" (single.php) ? It would be great to manage it like a masonry.

    Thanks a lot for the help-

  • Elise replied

    Please, this is urgent !

  •  850
    Jelly replied

    Hi,

    1. I don't understanding it well, maybe you can explain your problem again with more detail?

    2. Unfortunately, there are no way to do it. Or you can hire a freelancer to do it for you.

    Best Regards,
    Jelly Team

  • Elise replied

    Hi. Sorry haha. I am not a good explainer.

    1. Finally, I do think it's actually more of a Visual Composer problem. I'll see with them. 
    But to be a bit more comprehensible :
    In the portfolio section (with labels), when you are on mousehover on the thumbnails, under the title, there's a text, indicating in which category the work is (branding, 3D, etc.). 
    But, because I put some of my works on multiples categories, it's seems to messed up the thing and the category text is not shown or not the one I want to be shown is shown.  

    2. Okay so I went to Dashboard -> Visual Composer  -> Role Manager and I allowed visual composer to edit berk-work. But I am unable to use it. Why ? (If you can explain me why and how you managed to do it, I'll be able to do it myself or ask a dev friend).

    Thanks a lot Jelly Theme


  •  850
    Jelly replied

    Hi,

    1. I will check it with our developer and get back for you soon.

    2. This mean you enable the visual composer for work custom post type but you can't use visual composer in this custom post type?

    Best Regards,
    Jelly Team

  • Elise replied

    Thanks !

    For the 2, yes. I am unable to use it.

  •  850
    Jelly replied

    Hi,

    Maybe you can provide wplogin so I can check it with my self? Also, maybe you can make an example with the issues so I can try follow it to reproduce it.

    Please use private reply to send your information.

    Best Regards,
    Jelly Team

  •   Elise replied privately
  •  850
    Jelly replied

    Hi,

    I've checked it again with our developer and unfortunately, the work posts not support for visual composer.

    Best Regards,
    Jelly Team