Comments Rodrigo started the conversationDecember 3, 2017 at 2:31amI have been having problems with the video homepage, it does not show any video please help 850Jelly repliedDecember 4, 2017 at 11:21amHi,Please use private reply and send wplogin so I can check it.Best Regards,Jelly Team Rodrigo replied privately 850Jelly repliedDecember 7, 2017 at 12:00pmHi,Please check my screenshot:http://take.ms/RQH7kBest Regards,Jelly Team Rodrigo replied privately 850Jelly repliedDecember 9, 2017 at 7:05amHi,Sorry so much, I will check it with our developer. Maybe you can provide ftp information so our developer can take a look in source code?Best Regards,Jelly Team Rodrigo replied privately 850Jelly repliedDecember 12, 2017 at 11:54amHi,Seem I can't updated source code through ftp account, maybe you can check it again? I will need turn on debug mode to check it. Response: 227 Entering Passive Mode (66,70,150,218,138,246). Command: STOR wp-config.php Response: 553 Could not create file. Error: Critical file transfer error Status: Starting upload of C:\Users\Loc\AppData\Local\Temp\fz3temp-2\wp-config.php Command: PASV Response: 227 Entering Passive Mode (66,70,150,218,67,249). Command: STOR wp-config.php Response: 553 Could not create file. Error: Critical file transfer errorBest Regards,Jelly Team Rodrigo replied privately 850Jelly repliedDecember 14, 2017 at 11:29amHi,Thank you, I will check it with our developer and get back for you soon.Best Regards,Jelly Team 850Jelly repliedDecember 20, 2017 at 1:25pmHi,Sorry for late, maybe I can deactivate all third party plugins to check it?Best Regards,Jelly Team Rodrigo replied privately 850Jelly repliedDecember 21, 2017 at 12:49pmHi, After deactivate almost video, the home page work well again, please check it.I'm so sorry for late and inconvenience.Best Regards,Jelly Team Sign in to reply ...
I have been having problems with the video homepage, it does not show any video please help
Hi,
Please use private reply and send wplogin so I can check it.
Best Regards,
Jelly Team
Hi,
Please check my screenshot:
http://take.ms/RQH7k
Best Regards,
Jelly Team
Hi,
Sorry so much, I will check it with our developer. Maybe you can provide ftp information so our developer can take a look in source code?
Best Regards,
Jelly Team
Hi,
Seem I can't updated source code through ftp account, maybe you can check it again? I will need turn on debug mode to check it.
Best Regards,
Jelly Team
Hi,
Thank you, I will check it with our developer and get back for you soon.
Best Regards,
Jelly Team
Hi,
Sorry for late, maybe I can deactivate all third party plugins to check it?
Best Regards,
Jelly Team
Hi,
After deactivate almost video, the home page work well again, please check it.
I'm so sorry for late and inconvenience.
Best Regards,
Jelly Team