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  Public Ticket #1477955
Contact form not work, redirect to blank mail.php
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  • thomas fossi started the conversation

    I bought the html version. But there are two things that do not work.
    1- The contact form does not return the sending message but open the blank mail.php.

    Code: <div class="row"> <div class="col-sm-6 col-md-7"> <form class="contact-form" id="contactform" action="mail.php" method="post"> <div class="form-group"> <label class="title small" for="name"> Your name: <!-- label--> <input name="name" class="text name required" id="name" type="text" placeholder="Full Name"> <!-- Div--> <div class="form-group"> <label class="title small" for="email"> Your email: <!-- label--> <input name="email" class="text email required" id="email" type="email" placeholder="Your Email"> <!-- Div--> <div class="form-group"> <label class="title small" for="message"> Your message: <!-- label--> <textarea name="message" class="text area required" id="message" placeholder="Type Message"> </ textarea> </ Div> <! - <div class = "formSent"> <p> <strong> Your Message Has Been Sent! </ strong> Thank you for contacting us. </ p> </ div> -> <input type = "submit" value = "Submit" class = "btn rounded"> <div class = "voffset80"> </ div> </ Form> </ Div>
    2- In the gallery it is impossible to insert facebook videos, while youtube and vimeo work without problems.
    Thanks for your help.
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  •  840
    Jelly replied

    Hello,

    1. Please check this guide: https://jellythemes.ticksy.com//article/8964/

    2. Unfortunately it supports Youtube or Vimeo video only. We are using this lightbox: http://brutaldesign.github.io/swipebox/#video in the theme.

    Best Regards,
    Jelly Team

  • thomas fossi replied

    YOUR GUIDE IS NOT FOR MUSIQ TEMPLATE HTML.
    IT'S IMPOSSIBILE ADJUST THE CODE WITH MUSIQ HTML TEMPLATE.
    THE CODE IS TOTALLY DIFFERENT !!!!!!!!!!
    THANKS.


    <!-- CONTACTS --> <section class="section inverse-color contact" id="anchor08"> <div class="container"> <div class="row"> <div class="col-md-8 col-md-offset-2"> <div class="voffset70"></div> <div class="separator-icon"> <i class="fa fa fa-microphone"></i> </div> <div class="voffset30"></div> <p class="pretitle">get it touch</p> <div class="voffset20"></div> <h2 class="title">say hello!</h2> <div class="voffset80"></div> </div> </div> <div class="row"> <div class="col-sm-6 col-md-7"> <form class="contact-form" id="contactform" action="mail.php" method="post"> <div class="form-group"> <label class="title small" for="name">Your name:</label> <input name="name" class="text name required" id="name" type="text" placeholder="Full Name"> </div> <div class="form-group"> <label class="title small" for="email">Your email:</label> <input name="email" class="text email required" id="email" type="email" placeholder="Your Email"> </div> <div class="form-group"> <label class="title small" for="message">Your message:</label> <textarea name="message" class="text area required" id="message" placeholder="Type Message"></textarea> </div> <!-- <div class="formSent"><p><strong>Your Message Has Been Sent!</strong> Thank you for contacting us.</p></div> --> <input class="btn rounded" type="submit" value="Submit"> <div class="voffset80"></div> </form> </div> <div class="col-sm-6 col-md-5"> <div class="col-contact"></div></div></div></div></section>

  •  840
    Jelly replied

    Hello,

    Could you please provide ftp login/password/url so I can check this problem.

    Best Regards,
    Jelly Team

  • thomas fossi replied


    Ok, to authorize your addres send me your IP address.


    ftp.jamis.it

    LOGIN
    [email protected]
    PASSWORD
    iacopo88

    Folder /NEW

    I tried to insert the changes you wrote but it does not work. In addition to this problem with mail send.
    I have another problem on twitter, I enter the ID code of my profile but tweets are not seen.

    Thank you


  •  840
    Jelly replied

    I've applied changes from our guide and now everything works. Please check.

    For twitter issue please take a look at this guide: https://jellythemes.ticksy.com//article/9136/

    Best Regards,
    Jelly Team

  • thomas fossi replied

    Fantastic NOW WORK :)

    Last question, because i change the colors but no work ?

    In this case the color of template is yellow, but i see pink.

        <link rel="stylesheet" href="styles/main-electronic.css">
        <link rel="stylesheet" href="styles/demo.css">
         <link rel="stylesheet" href="styles/colors/color-yellow.css">

  •  840
    Jelly replied

    You should add paletteyellow class to body tag: https://tppr.me/sDARb

    Best Regards,
    Jelly Team