Okay
  Public Ticket #1566850
MultiPage Not included in the Download
Closed

Comments

  • Groot started the conversation

    The Template only has the one page. 

    Could you please Send me the Multipage .xml files and the steps to install it?

  • Groot replied

    I also have a problem in Dark theme when I apply it and go to home page its white and fonts cannot be seen

  •  850
    Jelly replied

    Could you please send us wp-admin login/password and website url as a private message?

    Best Regards,
    Jelly Team

  •   Groot replied privately
  •  850
    Jelly replied

    When using Dark theme you also need to change section background as well, because of WPBakery Page Builder's limitations.

    To do that please go to Edit Page > Press Edit Section Settings > Background Color (https://tppr.me/YGbDp).

    I've changed it for. Please check and let me know.

    Best Regards,
    Jelly Team

  •  850
    Jelly replied

    Also could you please change your Review Rating because as I can see Multipage Demo I've given you works perfectly.

    Best Regards,
    Jelly Team

  • Groot replied

    Template has an issue with screen resolution with slider. Slider text keep moving according to different

  •  850
    Jelly replied

    Go to Revolution Slider > #1 Slide > Press Tablet and Mobile View https://tppr.me/x7NFr > Change Text Position.

    Best Regards,
    Jelly Team

  • Groot replied

    Not that one. Im talking about the computer.  I tested on 3 different computers with 3 different resolutions. It is in a different position.

    I mean cant we make it responsive ?

  •  850
    Jelly replied

    Are you referring to this: https://tppr.me/5iJrU? If no could you please send me a screenshot?

    Best Regards,
    Jelly Team

  • Groot replied

    How Can i fix the News letter ? 

    It gives error Error: no email address

  •  850
    Jelly replied

    Hello,

    I've contacted our developer about this issue. Get back to you as soon as possible.

    Best Regards,
    Jelly Team

  • Groot replied

    You have not replied to me on the previous matter yet. 

    And also is there a way to fix the about page mobile template? it looks messed up


  •  850
    Jelly replied

    I am really sorry for the delay. I just got the fix and applied it to your website.

    I've also send a couple of test emails: [email protected] and [email protected]. Could you please check and tell me if you got them?

    I've made changes to About Page and now image should be full size in mobile view. To fix this problem https://tppr.me/5Z3bV please upload an image of bigger width as 921px is too small for resolutions more than 1920.

    Thank you and again I apologize for inconvenience.

    Best Regards,
    Jelly Team

  • Groot replied

    Its ok. 

    Yes i revived the test emails.

    WordPress [email protected] via gmail.com 
    12:21 PM (5 minutes ago)
    to djgrootgchinadezibel

    Newsletter form: Groot G 

    FROM: [email protected]


    May I know which plugin do you use to send the new letter and collect the subscription email list.

    https://prnt.sc/jqlpy7

    And also how to change the colour of the Subscribe for free downloads and news updates.

  •  850
    Jelly replied

    We are using a standard way to send emails for WP template – wp_mail(). It just sends you user's email that you can use later to send out email newsletters to subscribers. If you need more complex solution please check MailChimp or Contact Form 7.

    You should use Inverse background to change "Subscribe for free download..." color: https://tppr.me/FN3cQ. I've enabled it and now you can see the text.

    Best Regards,
    Jelly Team