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  Public Ticket #1574957
Import Demo Data
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  • Erick Costa started the conversation

    I'm trying to impor the "dezibel-demo-data.xml" file with the Wordpress Import Installer but it keeps running an error message with 'this page can't be found'. What should I do?

  •  850
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    Best Regards,
    Jelly Team

  •   Erick Costa replied privately
  •  850
    Jelly replied

    So I've checked page and it seems that everything works, no?

    http://artefato.co/wp-admin/admin.php?import=wordpress

    http://artefato.co/new-album/

    I can also see our imported demo data in Albums, Tracks etc.

    Have you managed to solve this?

    Best Regards,
    Jelly Team

  • Erick Costa replied

    Actually not, also because I can't import the Slider Data

    And I'm following the instructions of the SoundLab tutorial but is not working.

  •  850
    Jelly replied

    To import slider you need to find slider.zip archive.

    Is WordPress Import working for you at the moment or you still have 404 Not found error?

    Best Regards,
    Jelly Team

  •   Erick Costa replied privately
  •  850
    Jelly replied

    Could you please send us ftp login/password/url to your website as a private message?

    Best Regards,
    Jelly Team

  •   Erick Costa replied privately
  •  850
    Jelly replied

    Enabled WP_DEBUG but still no errors or anything unusual.

    Could you please contact your hosting provider and ask them about are there any server errors? Usually when this problem happens it's this kind of error:

    Fatal error: Allowed memory size of
    

    It could happen because of file size or image size. Could you please import our data without images and other files and see if it helps as we don't provide images from the demo anyway because of license implications.

    Best Regards,
    Jelly Team