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  Public Ticket #1578738
video not responsive
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  • Petra Scherer started the conversation

    Hello,

    I use the Home Parallax OnePage Layout of your theme.

    On mobile screens the site is responsive but the video player is not.


    What can I do to fix this issue? Please answer asap. Thank you!


    best, Petra

  •  840
    Jelly replied

    Hello,

    Could you please show me what video player? Is it https://tppr.me/j8Cbp, because as I can see that's a gif image.

    Best Regards,
    Jelly Team

  • Petra Scherer replied

    I am not talking about the header background.
    The standard embed of the featured video of the ā€˛works" does not work, it is not responsive. And the slideshow does not have sufficient space on the top border.

    Screenshot_20180518-115234.pngScreenshot_20180518-115751.png

  •  840
    Jelly replied

    Ah yes, sorry about that. I've contacted our developer about this issue. I'll get back to you as soon as possible.

    Best Regards,
    Jelly Team

  • Petra Scherer replied

    Okay, thanks for the answer! I hope your developer will come up with a very quick solution. I bought your product to show my movies on a website! To do this "responsive" should be obligatory... 

  •   Jelly replied privately