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  Public Ticket #1599541
Smple Revolution Slider not working
Closed

Comments

  • JOSE ANTONIO GARCIA SÁNCHEZ started the conversation

    Revolution Slider Error: slider with alias dezibel not found

  •  850
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    Best Regards,
    Jelly Team

  • JOSE ANTONIO GARCIA SÁNCHEZ replied

    I send it in a while. I am resinstalling...

  •   JOSE ANTONIO GARCIA SÁNCHEZ replied privately
  •   JOSE ANTONIO GARCIA SÁNCHEZ replied privately
  •   JOSE ANTONIO GARCIA SÁNCHEZ replied privately
  •  850

    Best Regards,
    Jelly Team

  • JOSE ANTONIO GARCIA SÁNCHEZ replied

    It works fine now. Thank you very much!

  •  850
    Jelly replied

    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!!!

    Best Regards,
    Jelly Team

  •  1
    Kenmon replied

    There’s a problem with the slider in the Dezibel template. It kicks back an error when trying to import demo slide. The error reads: Error: slider_export.txt does not exist!

    I tried to submit a ticket but your systems is having a problem verifying my purchase.

    Please Advise!

  •  850
    Jelly replied

    Please try importing the archive in the attachment.

    Best Regards,
    Jelly Team