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  Public Ticket #1618265
instalar sample data y error con wpbakery
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  • JacoboCreartica started the conversation

    Buenos días acabo de instalar el tema y al subir el sample data (light-version) me salen varios errores, pueden solucionarlo? (envío foto)

    También tengo problemas con el fronteditor o back editor del wpbakery ya que no veo absolutamente nada se queda como si estuviese vacía la página, y al agregar un elemento no se ve.

    Muchas gracias!

  •  840
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and ftp login/password/url to your website as a private message?


    Best Regards,
    Jelly Team

  •   JacoboCreartica replied privately
  •   Jelly replied privately
  •   JacoboCreartica replied privately
  •  840
    Jelly replied

    Demo images were loaded https://tppr.me/kLNsI but unfortunately there is a problem with image/page IDs so they aren't connected to pages (import order was wrong). If you haven't made any major changes to demo pages you cant remove any imported data (pages, posts, works,...) and re-import xml file I've given you. But as I can see all you need to do is to attach your own images you've already uploaded to the demo data and everything will work.

    As for front-end WPBakery. I've contacted our developer about this issue.

    Best Regards,
    Jelly Team

  •   JacoboCreartica replied privately
  •  840
    Jelly replied

    Could you please give us working login/pass to wp-admin? The previous one says: Invalid Login.

    Best Regards,
    Jelly Team

  •   JacoboCreartica replied privately
  •  840
    Jelly replied

    Ok it should look like the demo now. The only thing that you need to do is to change Menu links to yours http://haztpeluquerias.es/wp-admin/nav-menus.php. Please check Menu (Main Menu) > Home.

    Please also add Google API key for Map to work: http://haztpeluquerias.es/wp-admin/admin.php?page=jellythemes_options&tab=1

    Best Regards,
    Jelly Team

  •  840
    Jelly replied

    Unfortunately, due to the theme structure, is not possible to edit WPBakery in front-ent mode. Please edit pages in Classic Mode. We are sorry for the inconvenience.

    Best Regards,
    Jelly Team