Okay
  Public Ticket #1621927
PLUGIN NEEDED
Closed

Comments

  • PITTILLONI started the conversation

    Hi, in the menu page it says "This theme requires the following plugin: WPBakery Visual Composer" but when I want to instal : "

    Installing and Activating Plugin WPBakery Visual Composer (1/1) 

    Décompression de l’archive de l’extension… Installation de l’extension… L’installation de l’extension a échoué.

    An error occurred while installing WPBakery Visual Composer: Le dossier de destination existe déjà. /home/sozoprodrb/www/wp-content/plugins/js_composer/." 

    I've checked in my installed plug list and it's not there...what should I do? How can I disable de black menu highlighting when I scroll? 


    thanks


    best regards

  •  850
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    Best Regards,
    Jelly Team

  •   PITTILLONI replied privately
  •  850
    Jelly replied

    I've installed WPBarkery. Please check.

    Could you tell me how can I resize and replace the head menu also?

    Are you referring to https://tppr.me/f6aeB? If so then you can find Logo Image here http://sozoproduction.fr/wp-admin/admin.php?page=jellythemes_options&tab=1

     Could you please elaborate more?

    Best Regards,
    Jelly Team

  • PITTILLONI replied

    thanks for helping me...I'm just a sound engineer.

    I'm taking about the menu on the right, on the top of the page. how can I resize this element?


  •  850
    Jelly replied

    For customizations please go to https://studio.envato.com/ as Support Subscription doesn't cover customizations: https://themeforest.net/page/item_support_policy.

    You can try adding this code to Appearance > Customize > Additional CSS:

    .navbar-default .navbar-nav > li > a {margin: <span class="expand-icon spritesheet-smallicons smallicon-triangle-right icon-mask"></span>0 16px !important;}

    Best Regards,
    Jelly Team

  •   PITTILLONI replied privately
  •  850
    Jelly replied

    You are referring to https://tppr.me/XCtil, am I correct? And you want to change it's size, right? Could you please also elaborate what does "size" means? Is it  font size or space between elements?

    Could you please also tell me what do you mean by "place of the menu bar"?

    Because it it's not in the demo and you want to change it then it means you'll have find a developer that will change theme's code and customize it to look how do you want. If you need some minor change then I can give you CSS code to work with. But for complex customizations you should contact freelance developers from https://studio.envato.com/ or similar website.

    Best Regards,
    Jelly Team

  •   PITTILLONI replied privately
  •  850
    Jelly replied

    Please add this CSS to Appearance > Customize > Additional CSS:

    .navbar-default .navbar-toggle {margin-top: 30px;}
    .navbar-default .navbar-nav {margin-top: 30px;}

    Best Regards,
    Jelly Team

  •   PITTILLONI replied privately
  •  850
    Jelly replied

    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!!!

    Best Regards,
    Jelly Team

  •   PITTILLONI replied privately