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  Public Ticket #1670107
Bug on page visual composer
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Comments

  • Octrom started the conversation


    The problem is: When I want to change the "About" page in the Visual Composer Editor. She does not load, she stays on the hour loading icon. Like on the photo. 
    I can not access this page anymore to edit it

  •  850
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?


    Best Regards,
    Jelly Team

  •   Octrom replied privately
  •  850
    Jelly replied

    Unfortunately, Frontend Editor doesn't work with our theme.

    If you need to change the About page you need to change each child https://tppr.me/BHmlG as separate section of the About page. For more info please check theme documentation.

    Best Regards,
    Jelly Team

  • Octrom replied

    I do not understand, until now I was going through the visual composer. Can I change the "About" page? The "About (child)" page is empty
  • Octrom replied

    I do not understand, until now I was going through the visual composer. Can I change the "About" page? The "About (child)" page is empty. I do not want to go through the fronted visual composer, I want to use it in classic mode. Only on the page there is no block
    
  • Octrom replied

    It's empty, 
    I do not see the elements to edit

  •  850
    Jelly replied

    I've updated WPBakery for you so now it should show elements.

    Please check: http://s748958244.onlinehome.fr/wp-admin/edit.php?s=pagina&post_status=all&post_type=page&action=-1&m=0&paged=1&action2=-1

    Go to About (Child) and edit them. Their changes will be visible on About page.

    Best Regards,
    Jelly Team

  • Octrom replied

    Thanks a lot for your help. Do you know how I can order the elements differently, for example master the testimonials at the beginning?
  •  850
    Jelly replied

    Please go to Edit Page > change page's published date to more recent one https://tppr.me/I0Fpx.

    Best Regards,
    Jelly Team