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  Public Ticket #1679198
slider images are not responsive on smartphone
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  • Antonis started the conversation

    Good Evening,
    I just build a restaurant website with your amazing theme but we have an issue with the slider. The images are not responsive on smartphones. 
    Can you help me to fix it?!

  •  850
    Jelly replied

    Hello,

    Could you please check if the same happens on the demo website http://jellydemos.com/wordpress/elixir/?

    Best Regards,
    Jelly Team

  • Antonis replied

    Yes, it happens the same on the demo site.

    Could you please tell me how to fix it?!

  •  850
    Jelly replied

    Unfortunately, it supposed to behave this way because of different screen ratios of each device.

    1920x1080 image (for most popular screen sizes) can't look the same on iPhone X 812x375. Some parts should be cut-off, I am afraid.

    Best Regards,
    Jelly Team

  • Antonis replied

    I see. If I resize the images to 812x375?! Would work?

    Another issue that we have is the Reservation form doesnt work. We are not getting any email with the reservation details.

  •  850
    Jelly replied

    I see. If I resize the images to 812x375?! Would work?

    They won't work on desktops then.

    Another issue that we have is the Reservation form doesnt work. We are not getting any email with the reservation details.

    Could you please send us wp-admin login/password as a private message?

    Best Regards,
    Jelly Team

  •   Antonis replied privately
  •  850
    Jelly replied

    Please check if reservation works now.

    Instead of Owl Carousel you can use try using Slider Revolution http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380 instead.

    Best Regards,
    Jelly Team

  • Antonis replied

    I tried but i cant disable the owl carousel slider from the home page. 
    Can you tell me how to do it?! 

  •  850
    Jelly replied

    Please go to homepage.php and comment/remove everything between  <!-- BEGIN HOME SLIDER SECTION --> and <!-- END HOME SLIDER SECTION -->.

    Best Regards,
    Jelly Team