Okay
  Public Ticket #1765531
Contact Form SPAM
Closed

Comments

  • Kyle started the conversation

    My client is getting TONS of spam through the contact form. How can I prevent this? Or how can I switch to Contact Form 7 on the site? I need to get rid of these issues asap. 

    Thanks, 


    Kyle 


  •  850
    Jelly replied

    Hello,

    Yes the best solution is to use Contact Form 7 with captcha. Please install it and replace our Contact form with 7.

    Best Regards,
    Jelly Team

  • Kyle replied

    Yes, I understand that thanks :) However, the current contact form that comes on the theme, I cannot even find it anywhere. How do I successfully replace it with contact form 7? Do I just add contact form 7 on the contact page and this form will go away? This theme is way different then what I am used to working with. It is not very user friendly, but trying to make the best of it.

  •  850
    Jelly replied

    Go to Pages > Edit Contact page https://tppr.me/NEWX6 > replace https://tppr.me/k8oXj. Contact Form 7 should have WPBakery ready shortcode.

    Best Regards,
    Jelly Team

  • Kyle replied

    That is great, I have done so. The form now looks like trash and is not even in place of the other form. The map is basically unusable now. 


    Any Ideas on how I can at least get it centered up and the map showing how it was? I can take care of styling the form to make it look better. With no options to really design, it's hard for me to wrap my head around how I am supposed to make this look good. 


    Thanks! 


    Kyle

  • Kyle replied

    I have the form styled, with the exception of text color. I cannot even see the "Submit" button. I have tried to ass padding all the way around the form with no luck. How can I get this better sized? 

  •  850
    Jelly replied

    Could you please send us wp-admin login/password as a private message so I can check?

    Best Regards,
    Jelly Team

  •   Kyle replied privately
  •  850
    Jelly replied

    Login info stopped working for me. Please add this code to Appearance > Customize > Additional CSS:

    .jt_row .wpcf7-form {
        padding: 0 50px 60px;
    }
    .jt_row .wpcf7-form p {
        color: #fff;
    }

    Best Regards,
    Jelly Team

  • Kyle replied

    Awesome. Looks great on desktop. A little too much space around the form on mobile. What can I do to adjust for mobile? 


    Thank you so much!

  •  850
    Jelly replied

    Please add this code as well:

    @media only screen and (max-width: 1024px) {
        .jt_row .wpcf7-form { padding-left: 0; padding-right: 0; padding-bottom: 100px; }
        .jt_row .wpcf7-form > .wpcf7-form-control-wrap {padding-left: 45px;}
    }
    @media only screen and (max-width: 768px) {
        .jt_row .wpcf7-form { padding-bottom: 0px; }
    }

    Best Regards,
    Jelly Team

  • Kyle replied

    Awesome. Thanks so much. One more thing, can I get some space between the "Your Name" Text and the top? 

  •  850
    Jelly replied

    Please replace my previous code with this one:

    .jt_row .wpcf7-form {
        padding: 60px 50px 60px;
    }
    .jt_row .wpcf7-form p {
        color: #fff;
    }
    @media only screen and (max-width: 1024px) {
        .jt_row .wpcf7-form { padding-left: 0; padding-right: 0; padding-bottom: 100px; padding-top: 50px;}
        .jt_row .wpcf7-form > .wpcf7-form-control-wrap {padding-left: 45px;}
    }
    @media only screen and (max-width: 768px) {
        .jt_row .wpcf7-form { padding-bottom: 0px; }
    }

    Best Regards,
    Jelly Team

  • Kyle replied

    Amazing. Thank you so much. 

  •  850
    Jelly replied

    Great!

    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!

    Best Regards,
    Jelly Team

  • Kyle replied

    Will do!

  •  850
    Jelly replied

    Perfect and thank you!

    Best Regards,
    Jelly Team