Okay
  Public Ticket #1769247
Contact form
Closed

Comments

  • Roland started the conversation

    Hi,

    the contact form will not be checked for input errors or mandatory fields. Furthermore, no message appears after sending. Is there a way to extend this?

    Thanks, Roland

  •  840

    Best Regards,
    Jelly Team

  • Roland replied

    Thanks for your fast support!


  •  840
    Jelly replied

    Great! Please create a new ticket if you need our help.

    Best Regards,
    Jelly Team

  • Roland replied

    Hello,
    I've tried everything right now. Unfortunately it does not work.
    The main.js deviates completely from the main.js described here.
    If I enter the code for review, the website will not load anymore.

    Request for further help.

    Roland

  •  840
    Jelly replied

    Could you please send us FTP login/password/url to your website as a private message?

    Best Regards,
    Jelly Team

  •   Roland replied privately
  •   Jelly replied privately
  • Roland replied

    Hi,

    i have cleaned the browser cache.

    The page is not displayed. It appears only the loader...


  •  840
    Jelly replied

    What page are you referring to? Is it http://www.homepage-blick.de/?

    Best Regards,
    Jelly Team

  • Roland replied

    Yes, it is homepage-blick.de 

    Now it works. Thanks!

    Best Regards,
    Roland

  •  840
    Jelly replied

    Perfect!

    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!!!

    Best Regards,
    Jelly Team