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  Public Ticket #1844107
Sample Data won't load
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Comments

  • CRISTIN Davis started the conversation

    I am trying to upload the sample data and I'm getting an error that says "This does not appear to be a WXR file, missing/invalid WXR version number"


    Please advise

  •  850
    Jelly replied

    Hello,

    Could you please check the file extension, it should be .xml

    Please also try the file from the attachment.

    Best Regards,
    Jelly Team

  • CRISTIN Davis replied

    I still can't upload the sample data, it is an .xml file. I used the download and the content provided in this thread. Each time it times out.

  •  850
    Jelly replied

    It looks like that there is a performance problem with your server. Please import only data (Pages, Posts,..) without importing media files and after assign your own images.

    You can also contact your hosting provider and ask them to check logs in order to find out why this is happening.

    Best Regards,
    Jelly Team