Okay
  Public Ticket #1855606
WPBakery Visual Composer
Closed

Comments

  • Julie started the conversation

    Bonjour, depuis la mise à jour de Wordpress 5.0.3, WP Bakery Visual Composer ne fonctionne plus, je ne peux plus éditer / modifier les photos et images déjà présentes dans le site web, elles sont toutes embedded maintenant. Que dois-je faire svp, pouvez vous faire la mise à jour de WP Bakery Visual Composer afin qu'il soit compatible avec la nouvelle version de wordpress ?

    Merci !

  •   Jelly replied privately
  • Julie replied

    Hi, it doesn't work, here are the access codes:

    https://groupetriton.com/wp-admin/

    User: JellyTheme_Support
    Password: x(k$CitPej@

    Thanks !


  •  850
    Jelly replied

    Please check now and let me know if everything is working now.

    Best Regards,
    Jelly Team

  •   Julie replied privately
  •  850
    Jelly replied

    Unfortunately, adding reCaptcha requires a customization job. Please contact developers on https://studio.envato.com. You can also use Contact Form 7 instead of ours, it should have built in captcha.

    Didn't get the attachment file. Could you resend?

    Best Regards,
    Jelly Team

  •   Julie replied privately
  •   Jelly replied privately
  • Julie replied

    Oh That is weird ! Ok here ia a link, tell me if it works:

    1547667604-capture-d-ecran-2019-01-15-15-14-33.jpg

  •  850
    Jelly replied

    Please use this code to change Carousel's pagination buttons color:

    .testimonials.carousel-wrapper.with_pagination .owl-theme .owl-controls .owl-page span {
        background: #00b1cd;
    }
    .testimonials.carousel-wrapper.with_pagination .owl-controls .owl-page.active span, .testimonials.carousel-wrapper.with_pagination .owl-controls.clickable .owl-page:hover span {
        background:#ffffff;
    }

    Unfortunately, you need to change this image to make Arrow the color you want:

    https://groupetriton.com/wp-content/themes/epic-jellythemes/images/scrollup.png

    It's located in /theme/images/scrollup.png

    Best Regards,
    Jelly Team

  • Julie replied

    Ok perfect, everything works, thanks :)

  • Julie replied

    Hi, in the Services section, I would like to use the "tshirt" icon to illustrate a sevice but it doesn't seem to be available in the options of the ''Font awesome", how can I get it ? https://ibb.co/vkTSBXL

    Thanks !

  •  850
    Jelly replied

    Unfortunately, tshirt icon is not available in the version of FontAwesome that is compatible with our theme.

    Best Regards,
    Jelly Team

  • Julie replied

    Ok thanks. I actually have 5 Services illustrated in that section, but I don't seem to be able to have six, when I try to add another one, another disapears... Seems that I am limited to 5 services... Can you tell me where I can fix that ?

    Thanks !

  •  850
    Jelly replied

    Please go to Edit Services > change Number of services to show to Unlimited: https://tppr.me/gCpV5

    Best Regards,
    Jelly Team

  • Julie replied

    Ok perfect, thank you. For the Address field, my client wants to have the Postal code on the same line as ''local 102, Blainville, QC'' how can I do that please ?

    https://ibb.co/qB1x7tg

  •  850
    Jelly replied

    It is on my screen https://tppr.me/cM1ms.

    Try to add this to Appearance > Customize > Additional CSS:

    .address {
    width: 220px;
    }

    Best Regards,
    Jelly Team

  • Julie replied

    Hi, it doesn't seem to work... Could it be because of the space at the left that is dedicated to another address field?

    https://imgur.com/a/Rtf64j0

  •  850
    Jelly replied

    Please try to add more width:

    .address {
    width: 300px;
    }

    Best Regards,
    Jelly Team

  • Julie replied

    Unfortunatly it doesn't work, it makes the text area wider by the right side, but it has to be wider at the left...

    https://imgur.com/a/ly0ZzMh

  •  850
    Jelly replied

    Please try to use my code and go to inc/functions.shortcodes.php line 379 and replace col-md-5 with col-md-6.

    Best Regards,
    Jelly Team

  •   Julie replied privately
  •  850
    Jelly replied

    Please try to change col-md-6 to col-md-7 ...-8 and so on. And also change width: 300px; until you'll find the correct value for your design.

    Best Regards,
    Jelly Team

  • Julie replied

    Ok I think I found the solution, in the CSS code I add this :


    .address-title {
    text-align: right;
    }

    .address {
    text-align: right;
    }

    And in the line 379 I wrote: <div class="col-md-1 jt_col column_container">


    It seems tobe working now.


  •  850
    Jelly replied

    Great!

    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!!!

    Best Regards,
    Jelly Team