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  Public Ticket #1879761
Loading in template pages
Closed

Comments

  • triangle-ca started the conversation

    Hi! 

    I just installed your guys theme and now I just want to load in the whole template. So i can just edit the text and some photos. I followed the video and imported some pages. I miss the about page and my home page is constantly stuck on loading what can I do?

  •  840
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    Best Regards,
    Jelly Team

  •   triangle-ca replied privately
  •  840
    Jelly replied

    Could you please update WordPress to the latest version? Or do you have plugins that doesn't support it?

    Best Regards,
    Jelly Team

  • triangle-ca replied

    Updating my wordpress worked! Thank you :)

  • triangle-ca replied

    Now I need to connect my pages to this one page like in your guys demo but I dont know how to do that. If I press on a menu item it goes to my coming soon page.

  • triangle-ca replied

    And one more thing I cant use the page builder anymore and I cant update it cus of this?: http://prntscr.com/mghdyi

    Do you know how to update this?

  •  840
    Jelly replied

    I've updated WPBakery to the latest version.

    I also tried to edit Menu http://www.samwilliamsmusic.com/wp-admin/nav-menus.php but for some reason even with Twenty Nineteen theme it didn't work for me. Could you please try to turn off plugins maybe one of them is causing this?

    Menu doesn't work because your Front Page is Coming Soon page and the page with One-page menu has this link http://www.samwilliamsmusic.com/home/. Please change menu items URLs to

    http://www.samwilliamsmusic.com/home/#home
    http://www.samwilliamsmusic.com/home/#discography
    

    Best Regards,
    Jelly Team

  • triangle-ca replied

    Thank you so much! I think it's working for me right now. Ill let you know if theres something you guys can do! Thank you.

  • triangle-ca replied

    Another question if thats okay.. 

    I'm editing the footer of the page through the footer editor but how can I delete a piece of the footer so I have 3 subject instead of 4. 

    check image: http://prntscr.com/mgjdrs 

    I tried to remove it by entering space but it didnt work.

  •  840
    Jelly replied

    I've added customization to footer.php. Please check with clean browser's cache and let me know.

    Best Regards,
    Jelly Team

  • triangle-ca replied

    Hi it worked thank you, but when u did that the menu on the header turned red? How can you change the color of text? I want to make my own custom text.


    Also at the discography part of the site if I hover over an image it says view album but i want this to be MORE how can I change the hover option of the album pages?.

  •  840
    Jelly replied

    To change text color please go to /dezibel-jellythemes/styles/main.css find

    color: #f62121;

    and change it.

    To change View Album text please go to dezibel-jellythemes-plugin/blocks/jellythemes.albums.carousel.php line 39.

    Best Regards,
    Jelly Team

  • triangle-ca replied

    Hi! I really tried finding it but I just can't find it. When i think I found it its not changing so I think im chaning something else. The font color just doesnt go back to his original color, but when I press news everything is white except news.. Really weird. 

    And about the view album text I cant find that either.. I there a way you can help me and dive and the code and fix this in like 10 seconds would really help!.. 

    Font color wrong: http://prntscr.com/mhcyl3

    Font color right: http://prntscr.com/mhcys7

  •  840
    Jelly replied

    Please check now. Please also clean your cache.

    Best Regards,
    Jelly Team

  • triangle-ca replied

    Thank you so much!! 

    1 more thing before I can continue with everything. This happened: http://prntscr.com/mibnfb . now I cant see my website anymore cus I cant see all the rows. It just completely vanished or something.

  •  840
    Jelly replied

    It looks like there was a problem with #gallery section. I've moved it to the bottom. Could you please try to move it to the same place?

    Best Regards,
    Jelly Team

  • triangle-ca replied

    Thank you again! It worked! Another couple questions.. In the beginning I have discography and the image are pretty big.. Is there a way to change the size of the images so i can have them on the same page. The pictures are blurry and pixelated now cus theyre too big. Also I somehow need to change these colors of the text: 

    http://prntscr.com/mjlks8 blogpart

    http://prntscr.com/mjlm3v discography

    http://prntscr.com/mjlmg3 gallery

    http://prntscr.com/mjlmrc latest album

    Could you help me? :)

  •  840
    Jelly replied

    Images are blurry because their original resolution is really small. For example, 9_1_medium.jpg has dimensions: 250 × 246. Please find images with higher resolution and add them.

    Title are in white color because your theme is in Dark Mode. Please try adding this to Appearance > Customize > Additional CSS:

    .dark-version h2.title.inverse {
        color: black !important;
    }

    Now change the rest of white titles in Inverse so they could be black as well.

    Best Regards,
    Jelly Team

  • triangle-ca replied

    That works! And yes the images are small but I want the images small so not 4 one the main page but 8 images on the main page. that would half the size. I can set a limit to how many there are showing but not how many in one row etc. 

  •  840
    Jelly replied

    Please go to dezibel-jellythemes-plugin/blocks/jellythemes.albums.carousel.php line 33 and change col-md-6 to col-md-4.

    Best Regards,
    Jelly Team

  • triangle-ca replied

    It worked! I changed the size now but now it is all a little to the left and the positions are different. I also want instead of 4 on one page 8 on that page is this also possible? :)

  •  840
    Jelly replied

    I've customized dezibel-jellythemes-plugin/blocks/jellythemes.albums.carousel.php but unfortunately, I've managed to change it only to 4 elements per page. For more please post a customization job request on upwork.com or studio.envato.com.

    Best Regards,
    Jelly Team

  • triangle-ca replied

    Hi again!!

    Nice work I love the 4 elements per page! 

    Another question I want the text on the news page to show up just like in the dezibel demo how do i change the text color to make it visible.? See screenshots: http://prntscr.com/mn3oda  http://prntscr.com/mn3oku

  •  840
    Jelly replied

    The problem with this is that you are using Dark version and at the same time put white background to this section. It suppose to look like this https://tppr.me/5WmmQ.

    And if you want to look it like in the demo please uncheck Dark version in Dezibel options.

    Best Regards,
    Jelly Team

  • triangle-ca replied

    Thank you for the quick reply! It worked ofcourse. And now I want to try and space the images for the news page. How can I do it like the demo? http://prntscr.com/mn4o4d  http://prntscr.com/mn4oew


    And is it possible to make everything orange #E4B363, instead of the red see screenshot: http://prntscr.com/mn4qq9 http://prntscr.com/mn4qwr

  •  840
    Jelly replied

    Please add this code to Appearance > Customize > Additional CSS:

    .photo-post {
        height: auto !important;
    }

    Please go to /styles/main.css and replace #f62121 with your color.

    Best Regards,
    Jelly Team

  • triangle-ca replied

    Great! The images are now seperate thank you. About the colors I cant change it. It is not working for me. Maybe you guys can try and edit it? I just want everything orange color instead of the red. So also the lines under the titles, the time in the mp3 player, album titles, etc.. Would be really helpfull! 

  •  840
    Jelly replied

    Could you please send us ftp login/password/url to your website as a private message?

    Best Regards,
    Jelly Team

  •   triangle-ca replied privately
  •  840
    Jelly replied

    Could you re-send Pw? Image is broken.

    Best Regards,
    Jelly Team

  •   triangle-ca replied privately
  •  840
    Jelly replied

    Please check now with clean cache.

    Best Regards,
    Jelly Team

  • triangle-ca replied

    AWESOME THANK YOU

  •  840
    Jelly replied

    Great!

    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!!!

    Best Regards,
    Jelly Team

  • triangle-ca replied

    Its close to done! 

    1. http://prntscr.com/moltq8  Here it says buy but I want it to say see more how can I change this?

    2. http://prntscr.com/molvgb and how can i change the text of this buy button?


  •  840
    Jelly replied

    1. Please go to dezibel-jellythemes-plugin/blocks/jellythemes.albums.featured.php:33

    2. Please go to single-dezibel-albums.php:18

    Best Regards,
    Jelly Team

  • triangle-ca replied

    Hi!! 

    Couple things

    Is there a way to remove the dots in the nav bar? 

    I also changed everything to orange but it has to be a different kind of orange how can I change that again? its this color  #ff7036

    last thing, how can I change the link inside this button. I want it to go to the discography page. http://prntscr.com/mrsx1f

    cheers,

  •  840
    Jelly replied

    Hello,

    1. Please use this code:

    .navbar-default .navbar-nav > li > a:before {
        content: none !important;
    }

    2. Please go to /styles/main.css and replace #E4B363 with your color. Clean your browsers cache.

    3. Please go to Albums > Add/Edit Album > change Buy link.

    Best Regards,
    Jelly Team

  • triangle-ca replied

    Hi It worked! Except the color change on everything. Could you maybe look at it? The color has to change to this: #ff7036

  •  840
    Jelly replied

    Please check now with clean cache.

    Best Regards,
    Jelly Team

  • triangle-ca replied

    Hi I am almost done with the website but one question tho.. 

    How can I remove this white circle of the jacket. This circle is because of the slider plugin but I dont use the slider effect.

    http://prntscr.com/n27sqp


  •  840
    Jelly replied

    Please go to Slider Revolution > disable Enable Bullets https://tppr.me/TxpyE


    Best Regards,
    Jelly Team

  • triangle-ca replied

    great! 

    Another thing how do u edit the biography font? Is this in te code? I cant it.. :(

    http://prntscr.com/n4r2y0

  •  840
    Jelly replied

    Could you please elaborate more? Do you want to edit the text or font-family?

    Best Regards,
    Jelly Team

  • triangle-ca replied

    The font family! I want it the same as the other titles like discography

  •  840
    Jelly replied

    Please add this code to Appearance > Customize > Additional CSS:

    #about h2.title {
    margin: auto;
      font-family: 'Barlow', sans-serif;
      font-weight: 600;
      text-align: center;
      color: #fff;
      font-size: 55px;
      line-height: 90px;
      display: inline-block;
      position: relative;
      margin-bottom: 45px;
      }   #about h2.title:after {
        content: "";
        position: absolute;
        width: 117px;
        height: 1px;
        background: #ff7036;
        bottom: -25px;
        left: 50%;
        transform: translateX(-50%); }

    Best Regards,
    Jelly Team