Okay
  Public Ticket #1884540
to insert an element
Closed

Comments

  •   giampiero started the conversation
  •   Jelly replied privately
  •   giampiero replied privately
  •  850
    Jelly replied

    Could you please send us wp-admin login/password as a private message?

    Best Regards,
    Jelly Team

  •   giampiero replied privately
  •  850
    Jelly replied

    There was some problem with admin-ajax.php requests but it should work now. Please check and let me know.

    Best Regards,
    Jelly Team

  •   giampiero replied privately
  •  850
    Jelly replied

    Great!

    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!!!

    Best Regards,
    Jelly Team

  •   giampiero replied privately
  •  850
    Jelly replied

    I tried to send a test email using SMPT plugin http://giampieromarcocci.it/wp-admin/options-general.php?page=wp-mail-smtp&tab=test but for some reason:

    There was a problem while sending the test email.
    This means your test email was unable to be sent.
    Typically this error is returned for one of the following reasons:
    - Plugin settings are incorrect (wrong SMTP settings, invalid Mailer configuration, etc).
    - Your web server is blocking the connection.
    - Your host is rejecting the connection.

    Could you please check if you can fix this issue?

    Best Regards,
    Jelly Team