Okay
  Public Ticket #1887089
Demo Content
Closed

Comments

  • Identity-Graphics started the conversation

    In the install documentation it states that an XML folder is included in the theme download and that a demo-content.xml is included to import. 

    The file doesn't seem to be included anywhere and we would like to use this as a starting point for layouts on our site. Any chance there is a resolution to this issue? 

  •  840
    Jelly replied

    Hello,

    Sorry for the inconvenience. Please go to Download > Download > EPIC > All Files & Documentation. epic_theme_sample_data.xml should be inside of Sample Data folder.

    If you still can't find it could you please tell me which demo would you like to import so I can give you one file to import the data?

    Best Regards,
    Jelly Team

  • Identity-Graphics replied

    Hi Jelly Team,

    that file does show up in the Sample Data folder :). But it seems when we import it through the dashboard > Wordpress import nothing happens? No errors occur on the page it just goes blank.

    Should we be uploading this file via Cpanel?

    Thanks for your help!

  •  840
    Jelly replied

    Could you please send us wp-admin login/password as a private message? It looks like there is a problem with your server.

    Best Regards,
    Jelly Team

  •   Identity-Graphics replied privately
  •  840
    Jelly replied

    I've imported EPIC demo data for you. The problem is that your server didn't let me to import images. Pages are all there so please go to Testimonials, Works,... and add your own images.

    Please check and let me know.

    Best Regards,
    Jelly Team

  • Identity-Graphics replied

    Great! Thank you so much for managing that, much appreciated!

    Cheers!


  •  840
    Jelly replied

    Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!!!

    Best Regards,
    Jelly Team