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  Public Ticket #1916027
Error with Auto-Play
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Comments

  • SeanDraper started the conversation

    Hey there,

    There is an error with the autoplay in the video template for the Musiq theme. When the page initially loads, the video will not play on its own, even though the example in the live preview does. This is with the theme untouched with no customization. Also, once the play button is pressed and the video starts, there is no way to pause the video unless you refresh. (the play button does not turn into a pause button when pressed).

    Thanks for your help.


    I'm running on a Mac system 10.14 using Chrome. When loading your live preview in Chrome the autoplay works. But when loading the downloaded theme locally and hosted the auto play functionality does not work. Thanks!

  •  840
    Jelly replied

    Hello,

    Could you please tell me your browser and OS?

    Best Regards,
    Jelly Team