On importing zip provided, first it complains that slider_export.txt doesn’t exist (which it does). Then, on importing slider_export.txt directly, it complains that “Error: Incompatible Archive” which is likely what’s causing the first problem.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
On importing zip provided, first it complains that slider_export.txt doesn’t exist (which it does). Then, on importing slider_export.txt directly, it complains that “Error: Incompatible Archive” which is likely what’s causing the first problem.
Hello,
Could you please try to import the archive in the attachment?
Best Regards,
Jelly Team
thank you it works
Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team