Unable to Edit Text. Every time I try to edit my Homepage text within the Bio Section, it logs me out. Before it was just updating without changing the desired text when I'd hit save, but after trying a few times, the issue progressed and now it just completely kicks me out of wordpress every time I try to save new text. Please help!
Can we address this issue first? None of the nav links are clickable on my iPhone and other mobile devices. I click the Nav dropdown button and the links roll down visibly, but when I go to touch on any of the links, nothing happens. Seems like a css issue. I've already sent my login and password btw
Yes the mobile navigation is working now (and the text is editable too), but whatever you changed broke the main slider. The main image disappears after a few seconds and comes back on and off. What did ya change there? I need to switch it back - pls advise thanks!
Yes it worked! But it removed the favicon from the tabs...that's ok. What I really need is just to figure out how to add a show post to the Tour Dates section. I deleted all the placeholder entries in there but now I can't figure out how to add a new Tour Date. Can you please add one in there so I can edit it after?
I know this was my fault but should take 5 seconds if you can locate where to do this. I tried the Front and Back End editors, can't figure out how to add any. Pls advise.
I got it to show up but the times are all messed up - the template has military time for the Start Time and 12 hour clock for the End time...so it looks weird like this:
Show time is "19:00-10:00pm"
Can you make them both regular 12 hour clocks pls?
I'm not sure what's happening with the cache of the site, (I don't know how to clear the cache within the site...if that's what this needs) but I uploaded a new favicon and it shows up in the browser tab when I'm editing in the back end, but when I go to the actual site, it's showing the OLD favicon. How do I clear the site cache? ...if this is even what is needed.
Unable to Edit Text. Every time I try to edit my Homepage text within the Bio Section, it logs me out. Before it was just updating without changing the desired text when I'd hit save, but after trying a few times, the issue progressed and now it just completely kicks me out of wordpress every time I try to save new text. Please help!
Hello,
It looks like a server issue. Could you please send us wp-admin login/password as a private message?
Best Regards,
Jelly Team
Can we address this issue first? None of the nav links are clickable on my iPhone and other mobile devices. I click the Nav dropdown button and the links roll down visibly, but when I go to touch on any of the links, nothing happens. Seems like a css issue. I've already sent my login and password btw
this is for https://getmoorederek.com
I've update the theme and WPBakery. Please check with clean browser's cache and let me know. I also can edit Biography https://getmoorederek.com/wp-admin/post.php?post=1979&action=edit. Please check and remove "Test" at the end of the text.
Best Regards,
Jelly Team
Hello again,
Yes the mobile navigation is working now (and the text is editable too), but whatever you changed broke the main slider. The main image disappears after a few seconds and comes back on and off. What did ya change there? I need to switch it back - pls advise thanks!
Please check now with clean cache.
Best Regards,
Jelly Team
Yes it worked! But it removed the favicon from the tabs...that's ok. What I really need is just to figure out how to add a show post to the Tour Dates section. I deleted all the placeholder entries in there but now I can't figure out how to add a new Tour Date. Can you please add one in there so I can edit it after?
I know this was my fault but should take 5 seconds if you can locate where to do this. I tried the Front and Back End editors, can't figure out how to add any. Pls advise.
I got it to show up but the times are all messed up - the template has military time for the Start Time and 12 hour clock for the End time...so it looks weird like this:
Show time is "19:00-10:00pm"
Can you make them both regular 12 hour clocks pls?
Please check now https://getmoorederek.com/wp-admin/post.php?post=1751&action=edit.
Best Regards,
Jelly Team
I'm not sure what's happening with the cache of the site, (I don't know how to clear the cache within the site...if that's what this needs) but I uploaded a new favicon and it shows up in the browser tab when I'm editing in the back end, but when I go to the actual site, it's showing the OLD favicon. How do I clear the site cache? ...if this is even what is needed.
Could you please try to clean your browsers cache?
Best Regards,
Jelly Team