Okay
  Public Ticket #1985014
Hacking
Closed

Comments

  • mrgianlucaperez started the conversation
    April 23, 2019 at 10:21am

    My theme was hacked!
    I can't enter in ADMIN area ...
    Can you help me!?

  •  850
    Jelly replied
    April 23, 2019 at 2:56pm

    Hello,

    Login info doesn't work for wp-admin? Could you please elaborate?

    I think you need to contact your hosting provider, theme doesn't have any functionality connected to wp-admin or other security of WordPress.

    Best Regards,
    Jelly Team

  • mrgianlucaperez replied
    April 23, 2019 at 3:19pm

    I've done with my admin. thanks.

  •  850
    Jelly replied
    April 23, 2019 at 5:25pm

    Great! Please create a new ticket if you need our help in anything else.

    Best Regards,
    Jelly Team