Okay
  Public Ticket #2044850
import problem
Closed

Comments

  • clementfabio started the conversation

    Hello , my name is clement, i 've buy your theme for a single end client , an indian restaurant , but i ve got a problem ,


     i do what you tell us to import the data, pages with the xml file after activate theme and plugins ... but the import stay on the same page and finish with a 502 error. 

    and then i verify , It import all the page , but put the code on a single element on each page, like on the picture i give you.


    I've try 3 time to install it but it doesn't work ....

    If you want to connect to the website : www.motherindia.fr/wp-admin


    if you want the ftp : 


    can you help me quicly please ?

    Thank you very much.

    Clement (From france).

  •  850
    Jelly replied

    Hello

    Pages were imported correctly. I think the problem was in media files because of server memory or other performance issue.

    The theme looks fine now http://motherindia.fr/ but if you want to change it's style please go to http://motherindia.fr/wp-admin/admin.php?page=elixir_options&tab=0 > Theme style.

    I also updated WPBakery so you can now edit pages.

    Please check and let me know.

    Best Regards,
    Jelly Team