Hi Jelly! My customer choosed your nice muziq theme - so there's no way around ;) The description says it's only compatible with Wordpres 4.5.x. Of course I installed the latest Wordpress version 5.2.2 first. Many things of your theme work - except the visual builder of WPBakery. I also can't choose pictures for example. There's also a much higher version of WPBakery available which should work with the latest version of Wordpress (and Gutenberg)... akkording to changelog. Is it possible to provide the latest Version of WPBakery so I can try to run your theme with the latest version of Wordpress or do I have to install and run permanently an older Version 4.5.x of Wordpress? Or do you have any other suggestions to make it work? Thanks, Timo
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Hi Jelly! My customer choosed your nice muziq theme - so there's no way around ;) The description says it's only compatible with Wordpres 4.5.x. Of course I installed the latest Wordpress version 5.2.2 first. Many things of your theme work - except the visual builder of WPBakery. I also can't choose pictures for example. There's also a much higher version of WPBakery available which should work with the latest version of Wordpress (and Gutenberg)... akkording to changelog. Is it possible to provide the latest Version of WPBakery so I can try to run your theme with the latest version of Wordpress or do I have to install and run permanently an older Version 4.5.x of Wordpress? Or do you have any other suggestions to make it work? Thanks, Timo
Thank you very much - that seems to work!
Best regards, Timo
Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team
I'm having this same issue
Secret_Juggalo,
Could you create a separate ticket with login info so we can check?
Best Regards,
Jelly Team
Just did. Thanks!!