Hi there, I have just purchased the theme and I'm working on the first set up. I've imported the presets but I have problems finding the slider revolution options at the bottom of the Homepage page as well at the bottom of the new Home page just created. I have also problems finding the structure of the Homepage (your version) under the WPBakery Page Builder. Looking at the Homepage (your version) I can see the structure but under the edit mode seems that the page is empty. I have the media library empty also after importing the theme options. Thank you for your support!
Could you please send us wp-admin login/password as a private message? I am going to update everything and also import the data. Please note that sometimes server refuses to import the media data because of lack of memory or similar issue.
Hello, the theme works well now, thank you! I have just other two point to solve: the first one is the mobile version of the "Key features" page. I have created two version of a row because I have too much vertical space on the mobile version. When I test it on the mac browser (chrome) it works fine but on my cellphone (Samsung s7 edge) the space is still there. The second point is the mobile menu who create a white space at the right of the theme. When you scroll down, the menu is hided in this space and you need to scroll to show it on the right part of the screen, moving all the website to the left and hiding a part of it. I'm sending a video in order to partially show you the problems. For the menu, the easier way to see the problem is probably to try with a cellphone. :) Last one question: how I can use the newsletter field on the footer?
Thank you for your attention and time! Best, Andrea
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
I just purchased the theme, installed it and I am having the same issue as Andrea mentioned back in the original post on 7/21/19. I don't see the Slider Revolution options at the bottom of a newly created page. I also don't see where to edit your homepage template example. Can you let me know what you did to fix this or help me get it resolved? Thank you!
Hi there,
I have just purchased the theme and I'm working on the first set up.
I've imported the presets but I have problems finding the slider revolution options at the bottom of the Homepage page as well at the bottom of the new Home page just created.
I have also problems finding the structure of the Homepage (your version) under the WPBakery Page Builder. Looking at the Homepage (your version) I can see the structure but under the edit mode seems that the page is empty.
I have the media library empty also after importing the theme options.
Thank you for your support!
Andrea
Hello,
Could you please send us wp-admin login/password as a private message? I am going to update everything and also import the data. Please note that sometimes server refuses to import the media data because of lack of memory or similar issue.
Best Regards,
Jelly Team
Imported the demo data. In order to change the Home page please go to child pages of Home. So if you need to edit the first section ("Introducing Murdock Barber Shop") please go to http://www.silverandbrass.eu/wp-admin/post.php?post=13&action=edit and so on.
In order to fix the problem with Slider Section please press WPBakery Page Builder at the top of the page.
Please check and let me know.
Best Regards,
Jelly Team
Thank you so much, i truly appreciate your help.
I'll check and I'll let you know
Best regards,
Andrea
Hello,
the theme works well now, thank you!
I have just other two point to solve: the first one is the mobile version of the "Key features" page. I have created two version of a row because I have too much vertical space on the mobile version. When I test it on the mac browser (chrome) it works fine but on my cellphone (Samsung s7 edge) the space is still there.
The second point is the mobile menu who create a white space at the right of the theme. When you scroll down, the menu is hided in this space and you need to scroll to show it on the right part of the screen, moving all the website to the left and hiding a part of it.
I'm sending a video in order to partially show you the problems. For the menu, the easier way to see the problem is probably to try with a cellphone. :)
Last one question: how I can use the newsletter field on the footer?
Thank you for your attention and time!
Best,
Andrea
Hello,
Please check now with clean cache and let me know.
Best Regards,
Jelly Team
Great work, thank you!
Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team
Done! :)
Thank you very much!
Best Regards,
Jelly Team
Hello.
I just purchased the theme, installed it and I am having the same issue as Andrea mentioned back in the original post on 7/21/19. I don't see the Slider Revolution options at the bottom of a newly created page. I also don't see where to edit your homepage template example. Can you let me know what you did to fix this or help me get it resolved? Thank you!
Curtis
cnjstewart,
Please create a separate ticket with login info so we can check and fix this.
Best Regards,
Jelly Team