I have purchased your nice and solid theme Murdock - Barbershop.
After installing i wanted to install the xml file so i can understand the theme better how it works. Everything worked, but it didnt import the media files/images. Any idea what is going wrong?
The most common reason is that your server doesn't have enough memory to import large amount of data.
The thing with images is that you will have to change them to yours, no? I can tell where to go to change them just import your own images to media. Please let me know.
Is it one file which needs to be imported? because i can change max upload size if needed. I have full controll of the server. But more important for me is the size/dimensions of the images, so i can resize my own images in the right size/format.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Hello,
I have purchased your nice and solid theme Murdock - Barbershop.
After installing i wanted to install the xml file so i can understand the theme better how it works. Everything worked, but it didnt import the media files/images. Any idea what is going wrong?
Cheers,
Thorin.
Hello,
The most common reason is that your server doesn't have enough memory to import large amount of data.
The thing with images is that you will have to change them to yours, no? I can tell where to go to change them just import your own images to media. Please let me know.
Best Regards,
Jelly Team
Hi,
Is it one file which needs to be imported? because i can change max upload size if needed. I have full controll of the server. But more important for me is the size/dimensions of the images, so i can resize my own images in the right size/format.
Please use 1920x1080 or 1920x1200. Both will work.
Please check the attachment to get the xml file with images from the demo. Please note that they have the license to use only for the demo.
For best results please import xml file on installation without Pages, Posts and so on. Use WordPress Reset or similar plugin.
Best Regards,
Jelly Team
Thank you, this worked :) Now i can start discovering the theme and build it for my client. Thank you for your help :D
Thorin.
Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team