beautiful theme. But I'm experiencing some problems with the site. In other words, I noticed that it is not totally responsive and you have problems displaying content on some sections, how come? Wasn't it a 100% responsive theme? Also in the theme I noticed the same thing. Can you help me please? The site is: http://webagencytest.it/istantifotografici
I tried to update the theme with the one you sent but nothing I see the same display errors in my mobile and also in the other devices. Now I put the previous theme back. For example, I see bugs on the internal pages or at the top the "slide" images that scroll, the contact page of the map that goes above the "submit" button. I can't understand what the problem is. I also see the problem in the demo and on my Samsung Android mobile. Even without a cache I see the same problem.
https://ticksy_attachments.s3.amazonaws.com/Screenshot_20191118-115304_Chrome_607.jpg – The problem in that your browser removes it's search bar when scrolling. I am going to contact our developers about this issue. Get back to you ASAP. -> Ok, in fact it is a big problem and it is also reflected in the DEMO. Please resolve these issues quickly, it is urgent.
My client wants to see it but I can't show him if the site is not yet fully functional.
I have three other requests: 1) Can the logo in the home be made clickable and only go to Home? 2) When you are on a page for example in Contacts and at the time of "refresh", is it possible to always stay on that page and not go to Home? 3) How can I add in the "footer" of the copyright text?
1. Unfortunately, no. Plus it won't be visible because of pages. Maybe you can go to Edit Page > Section Attributes > activate Show close button in top right corner.
2. I am sorry but did you replace our form with Contact Form 7? Unfortunately, it seems that somehow it affects the theme but we don't really know how to change this, I am afraid.
3. I am not sure if it'll work with pages. Maybe you can add this info to templates/navigation.php after line 22?
I believe I have also fixed with the Contact Form 7. I kindly ask you for the moment not to enter the site and make other changes. When I need it, I ask you and now I feel the customer is happy with the website. I noticed though that you installed two themes and two plugins. 1) Should I use the theme: _shoot-jellythemes or shoot-jellythemes? 2) Do I have to use the plugin: _shoot-jellythemes-plugin or shoot-jellythemes-plugin?
If everything is working for you please remove _shoot-jellythemes and _shoot-jellythemes-plugin. They were old version of the theme and bundled plugin with theme functionality.
have you changed anything in the theme? My client's site: https://www.istantifotografici.photography/ now it looks bad in the mobile. What happened? Please arrange immediately and put the site in responsive.
Hello,
beautiful theme.
But I'm experiencing some problems with the site.
In other words, I noticed that it is not totally responsive and you have problems displaying content on some sections, how come?
Wasn't it a 100% responsive theme?
Also in the theme I noticed the same thing.
Can you help me please?
The site is: http://webagencytest.it/istantifotografici
Thank you and greetings.
Michael
Hello,
I tried to update the theme with the one you sent but nothing I see the same display errors in my mobile and also in the other devices.
Now I put the previous theme back.
For example, I see bugs on the internal pages or at the top the "slide" images that scroll, the contact page of the map that goes above the "submit" button.
I can't understand what the problem is.
I also see the problem in the demo and on my Samsung Android mobile. Even without a cache I see the same problem.
Place screenshots.
Thanks if you help me, it's urgent.
Another screenshot...
https://ticksy_attachments.s3.amazonaws.com/Screenshot_20191118-115349_Chrome_960.jpg – Fixed this with the custom code in Appearance > Additional CSS.
https://ticksy_attachments.s3.amazonaws.com/Screenshot_20191118-115412_Chrome_798.jpg – Do you have the same issue with custom code removed: https://tppr.me/CXfSO?
https://ticksy_attachments.s3.amazonaws.com/Screenshot_20191118-115304_Chrome_607.jpg – The problem in that your browser removes it's search bar when scrolling. I am going to contact our developers about this issue. Get back to you ASAP.
Best Regards,
Jelly Team
https://ticksy_attachments.s3.amazonaws.com/Screenshot_20191118-115349_Chrome_960.jpg – Fixed this with the custom code in Appearance > Additional CSS -> I saw, thank you very much and now you can see it well.
https://ticksy_attachments.s3.amazonaws.com/Screenshot_20191118-115412_Chrome_798.jpg – Do you have the same issue with custom code removed: https://tppr.me/CXfSO? -> Ok, I took off and now you don't see the problem anymore. But now when I go to the "SEND REQUEST" button, even removing the acceptance text, I no longer see the title "CONTACTS" in my mobile. How can I do?
https://ticksy_attachments.s3.amazonaws.com/Screenshot_20191118-115304_Chrome_607.jpg – The problem in that your browser removes it's search bar when scrolling. I am going to contact our developers about this issue. Get back to you ASAP. -> Ok, in fact it is a big problem and it is also reflected in the DEMO. Please resolve these issues quickly, it is urgent.
My client wants to see it but I can't show him if the site is not yet fully functional.
Thank you and greetings.
Michael
https://ticksy_attachments.s3.amazonaws.com/Screenshot_20191118-115304_Chrome_607.jpg – Please check with clean cache.
https://ticksy_attachments.s3.amazonaws.com/Screenshot_20191118-115412_Chrome_798.jpg – Could you send us a screenshot?
Best Regards,
Jelly Team
https://ticksy_attachments.s3.amazonaws.com/Screenshot_20191118-115304_Chrome_607.jpg – Please check with clean cache. -> Ok, without the cache now you can see clearly, thanks a lot. But I noticed something, have you deleted the white part with text "copyright"? I need that text. How can I add copyright at the bottom of the site?
https://ticksy_attachments.s3.amazonaws.com/Screenshot_20191118-115412_Chrome_798.jpg – Could you send us a screenshot? -> Now you can see clearly but how far I send the contact form goes up and the title disappears. Can you increase the space at the top like in the other pages? See the picture I attach.
Hi,
I have three other requests:
1) Can the logo in the home be made clickable and only go to Home?
2) When you are on a page for example in Contacts and at the time of "refresh", is it possible to always stay on that page and not go to Home?
3) How can I add in the "footer" of the copyright text?
Thank you and greetings.
Michael
Hello,
1. Unfortunately, no. Plus it won't be visible because of pages. Maybe you can go to Edit Page > Section Attributes > activate Show close button in top right corner.
2. I am sorry but did you replace our form with Contact Form 7? Unfortunately, it seems that somehow it affects the theme but we don't really know how to change this, I am afraid.
3. I am not sure if it'll work with pages. Maybe you can add this info to templates/navigation.php after line 22?
https://ticksy_attachments.s3.amazonaws.com/Screenshot_20191118-115412_Chrome_798.jpg – How it looks like from my side: https://tppr.me/EGkT2. Please allow me some time to check this.
Best Regards,
Jelly Team
Hi,
I believe I have also fixed with the Contact Form 7.
I kindly ask you for the moment not to enter the site and make other changes.
When I need it, I ask you and now I feel the customer is happy with the website.
I noticed though that you installed two themes and two plugins.
1) Should I use the theme: _shoot-jellythemes or shoot-jellythemes?
2) Do I have to use the plugin: _shoot-jellythemes-plugin or shoot-jellythemes-plugin?
Thank you and greetings.
Michael
If everything is working for you please remove _shoot-jellythemes and _shoot-jellythemes-plugin. They were old version of the theme and bundled plugin with theme functionality.
Best Regards,
Jelly Team
Hi,
ok okay and thanks.
I'll write to you again if I have other problems with the site.
Greetings.
Michael
Great! Please keep us updated.
Best Regards,
Jelly Team
Hi,
have you changed anything in the theme?
My client's site: https://www.istantifotografici.photography/ now it looks bad in the mobile.
What happened?
Please arrange immediately and put the site in responsive.
Here are the new accesses to the wordpress site:
USER: Istanti Fotografici
PASSWORD: DiagnosticaLanterna2012
Thanks and regards and it is very urgent.
Michael
I solved it by myself.
It was a CSS code that I previously entered, but maybe now it's defective.
Strange but I solved it.
Great! We are glad that you've managed to solve this.
Best Regards,
Jelly Team