"Update didn`t work" (#2318743) / JellyThemes

Public Ticket #2318743

Update didn`t work

Closed

Comments

guihermes started the conversation
March 4, 2020 at 8:29pm
Hi.
Recently, you gave to me a file with update for wpbakery, but, unfortunately, the file can`t be open because I haven't a license.
I think in this situation, you have to login in my account and do it for me.
Please, my time for delivery is coming..

Unfortunately, the file can`t be open because I haven't a license. Maybe for these, your have to login in my account and do it for me, no?
850
Jelly replied
March 5, 2020 at 9:17am
Hello,
Before installing the new version please delete the old one.

Could you please send us wp-admin login/password as a private message?

Best Regards,
Jelly Team
guihermes replied privately
850
Jelly replied
March 6, 2020 at 10:16am
You cannot add Slider images in child pages, only in Parent: http://valdebuia.com.br/wp-admin/post.php?post=191&action=edit
To replace this image: https://ticksy_attachments.s3.amazonaws.com/Captura%20de%20Tela%202020-03-03%20%C3%A0s%2020.01.50_711.png please go to http://valdebuia.com.br/wp-admin/post.php?post=207&action=edit and add image to Image Carousel https://tppr.me/QuoAG
If you need to change this in your current Homepage, do the same except for this http://valdebuia.com.br/wp-admin/post.php?post=285&action=edit and http://valdebuia.com.br/wp-admin/post.php?post=17&action=edit
Best Regards,
Jelly Team