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  Public Ticket #2325830
Elementor Pro = Hidden Cost
Closed

Comments

  • Daniel started the conversation

    Hi, I am unable to edit css on my new theme because it is locked to some 3rd party software called Elementor - this makes the theme unusable to me and is unacceptable as it is not disclosed before purchase - please advise on how to resolve this

  •  850
    Jelly replied

    Hello,

    I am sorry but what do you mean by "edit css"? You can go to wp-admin > Customize > Appearance > Additional CSS and add your style with no restrictions.

    Best Regards,
    Jelly Team

  • Daniel replied

    Whenever I want to edit an elementor attribute or custom css it tells me to upgrade to pro

  •  850
    Jelly replied

    There is no need to add your CSS to elementor elements. As I said in this message https://jellythemes.ticksy.com/ticket/2325830/#comment-12025353 you can just go to Appearance > Customize > Additional CSS. This works even better because you can change your custom CSS from one place.

    Best Regards,
    Jelly Team

  • MRTTOPCAT replied

    I am still having massive problems with Elementor - I have been using custom css to try and hack my way around Elementor but at times it is impossible, so i revert to embedded js overrides, when that doesn't work I try hack the php files on the server, and problem after problem after problem - I have been trying to work around this theme for 2months now and I could have just built this theme from scratch 2 times over by now. Please, I just want a refund. 

  •  850
    Jelly replied

    MRTTOPCAT,

    Could you create a separate ticket and tell us more about what kind of issues do you have with the theme itself? Have managed to import the demo data?

    Best Regards,
    Jelly Team