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  Public Ticket #2365452
Installing theme - Muziq
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  •  2
    GairyJ started the conversation

    Hi Support,

    I recently purchased the them Muziq but Im having issues installing the demo content.

    Following the video tutorial, when I upload the .xml file, I do not get a response. I'm not sure what happen there.

    Also, after installing the theme, will I be able to use the coming soon page featured in demo 6 on your preview?

    Kindly Assist.

    Thanks

  • Casey Marte replied

    Did you ever get an answer? I'm having the same issue. Unable to get theme or demo to function.

  •  2
    GairyJ replied

    I eventually figured it out. I recall it took some Wordpress development "know-how" and not the standard plug and play.  My team should be able to help. Let me know if you require assistance. 

  • Casey Marte replied

    Thanks Gary, I did send them the WP logins, it's been a few hours but I know I'm not the only one that needs help. Hopefully I'll hear back soon. Is your team with Jelly or you just know how to fix these things? That's pretty cool. Thanks

  •  850
    Jelly replied

    Hello Gary,

    Thank you very much for helping out!


    Casey,

    Please check my answer in your ticket.

    Best Regards,
    Jelly Team

  • Dontae replied

    Can someone please post instructions on how to install the demo content