The website isn't online yet, but this issue comes from the template, you can try unzipping the template and opening discography.html and then clic on "view album" on any album, it doesn't work. This has been asked 3 times in theme forest and on this forum, so it must be a common issue.
Failed to load resource: net::ERR_FILE_NOT_FOUND discography-dark.html:1 Access to XMLHttpRequest at 'file:///D:/Webs/XXXXXXXXXX/YYYYYYYYYY.com/discs/disc-01.html' from origin 'null' has been blocked by CORS policy: Cross origin requests are only supported for protocol schemes: http, data, chrome, chrome-extension, https. audio.min.js:9 Uncaught TypeError: b.getAttribute is not a function at Object.newInstance (audio.min.js:9) at Object.create (audio.min.js:8) at HTMLDocument.<anonymous> (discography.js:80) at HTMLDocument.dispatch (jquery.js:3074) at HTMLDocument.elemData.handle (jquery.js:2750) at Object.trigger (jquery.js:2986) at done (jquery.js:8092) at XMLHttpRequest.callback (jquery.js:8598) discs/disc-01.html:1 Failed to load resource: net::ERR_FAILED
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
When I clic on "view album" nothing shows up (as in the demo). I do have the discs/disc-01.html folder-files in my template.
Hello,
Could you send us a link to your website?
Best Regards,
Jelly Team
Hello,
The website isn't online yet, but this issue comes from the template, you can try unzipping the template and opening discography.html and then clic on "view album" on any album, it doesn't work. This has been asked 3 times in theme forest and on this forum, so it must be a common issue.
This has been asked 3 times in theme forest and on this forum, so it must be a common issue.
Could you send us links to these questions?
It seems that the problem could be in security restrictions that your browser puts on the template in local environment. Could you upload it online?
Best Regards,
Jelly Team
https://themeforest.net/item/soundlab-music-band-musician-template/21084364/comments?utf8=%E2%9C%93&term=discography&from_buyers_and_authors_only=0 (comment by Nassim_Elonas)
https://jellythemes.ticksy.com//ticket/2044996/
https://jellythemes.ticksy.com//ticket/2045500/
Since you said it could be security restrictions, I made a few tests. Tried to open the web in three different computers, it doesn't work in either Chrome or Internet Explorer, but it does work on Microsoft Edge. However, that's a browser nobody uses. Maybe it will work once the website is online? I'll have to check. Currently it's not possible to upload the web online.
Could you open Template in Chrome, click on Album, open Developer Console https://developers.google.com/web/tools/chrome-devtools/open and copy it's contents and send us?
Best Regards,
Jelly Team
Failed to load resource: net::ERR_FILE_NOT_FOUND
discography-dark.html:1 Access to XMLHttpRequest at 'file:///D:/Webs/XXXXXXXXXX/YYYYYYYYYY.com/discs/disc-01.html' from origin 'null' has been blocked by CORS policy: Cross origin requests are only supported for protocol schemes: http, data, chrome, chrome-extension, https.
audio.min.js:9 Uncaught TypeError: b.getAttribute is not a function
at Object.newInstance (audio.min.js:9)
at Object.create (audio.min.js:8)
at HTMLDocument.<anonymous> (discography.js:80)
at HTMLDocument.dispatch (jquery.js:3074)
at HTMLDocument.elemData.handle (jquery.js:2750)
at Object.trigger (jquery.js:2986)
at done (jquery.js:8092)
at XMLHttpRequest.callback (jquery.js:8598)
discs/disc-01.html:1 Failed to load resource: net::ERR_FAILED
has been blocked by CORS policy: Cross origin requests are only supported for protocol schemes: http, data, chrome, chrome-extension, https.
As I thought the problem is in localhost. Please upload the template online and it'll fix this.
Best Regards,
Jelly Team
Ok, thanks for your help!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team